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Philips Solutions Delivery Consultant in Cambridge, Massachusetts

The Solution Delivery Consultant (SDC) engages with the sales team early in the process to define the solution that best fits the customer in the delivery of the IntelliSpace Portal (ISP) Enterprise Solution. The SDC will also serve as the NA principal point of contact for all enterprise system upgrades, installations, and escalations, as well as a higher-level technical advisor/resource for the ICAP technical team.

Your role:

  • Responsible for net new enterprise installations, upgrades, and escalations

  • Plays a key role in delivering post-sales solutions to improve high customer satisfaction of existing solution.

  • Serves as technical liaison to Business Unit on complex customer issues across the market.

  • Works with appropriate resources during the New Product Introduction process to evaluate tools being developed by the marketing team.

  • Works with NA sales leadership and Project Manager in the sales process to present technical details and craft SOW related to IntelliSpace Portal (ISP) Enterprise Solutions

  • Works with and interviews potential customers to perform in-depth analysis of customers’ requirements, current configurations, network topology, clinical workflow, interfaces, and existing image capture/display usage.

  • Works as a Solutions Architect to design the proper solution working with sales counterpart to develop, present sales solution, and provide technical support with configuration assistance during implementation of the agreed upon customer solution.

You're the right fit if:

  • Bachelor’s degree in computer science, Information Systems. Other related field, or equivalent combination of academic and work experience.

  • 5+ years of Radiology/Healthcare IT technical experience (PACS, RIS, AV)

  • Knowledge of network topology, network security (Firewalls, VPN, LAN, WAN, etc.)

  • Knowledge and experience working in a DICOM and HL7 environment as well as an understanding of DICOM and HL7 standards/conformance.

  • Knowledge of IntelliSpace Portal (ISP) both standalone and enterprise (Concerto)

  • Knowledge of and ability to create virtual machines and networks, hardware scalability, and high availability, disaster recovery models.

  • Certifications including MCSE, VCP, CCNA are preferred.

  • Ability to travel 50-75%

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

  • Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The base pay range for this position is $83,785 to $130,0. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran