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Philips Senior Design Strategist in Cambridge, Massachusetts

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Effective Wednesday, December 8, 2021, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips.  Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation. _ _

If you are a Color ado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  You may c ontact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common:An unwavering sense of purposeand a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we needyou,to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today,Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

Beapartof an international design team working withPhilipsmarketing and strategy to frame business opportunities and to define, test, and improve customer-centric value propositions and marketing strategies. By using our specific toolkit of design thinking methods, we are able to envisage new future directions for Philips – think of customer journeys, future scenarios, IP generation, and processes to develop value propositions and future business positions.

You are responsible for

  • Facilitating Philips business teams using design thinking methodologies.

  • Identify, propose, and design solutions that bring together software, products, and services.

  • Support the creation and testing of solution value propositions and definition of new customer experiences aligned to business objectives and areas of strategic growth.

  • Be a hands-on facilitation and design process expert – shaping engagements, advising Philips teams, and coaching others in design thinking.

  • Defining and creating tangible expressions of new value propositions and strategies through customer journey mapping, storyboarding, and directing the creation of experiential prototypes as appropriate to gather stakeholder input and customer feedback.

  • Communicate ideas clearly and persuasively at both an individual and group level.

  • Build relationships and appropriately influence relevant internal teams and direct business contacts to achieve short- and long-term goals.

  • Excited to work with colleagues from a variety ofbackgrounds.

  • Strongfacilitation skills, comfortable working directly with executive-level teams.

You are part of

The Philips Experience Design team, you will be part of a multi-disciplinary team working with hospitals and health systems across the healthcare continuum to improve patient and staff outcomes and experiences.

The Philips Experience Design global creative force of some 400+ professionals is located in our Design studios in Europe, North America and Asia. You will be part of an amazing cross-disciplinary team that includes architects & interior designers, product design, interaction design, service design, people research, communication design, and project management. As part of the Cambridge team, you will be co-located with product managers, R&D scientists and business leaders defining the future of many of Philips’ businesses.

To succeed in this role, you’ll need a customer-first attitude and the following

  • Bachelor or Master degree in design thinking, design research, service design, product design and/or business administration

  • Aminimum7years relevant experience in design strategy, interaction and/or visual design, ideally in a consulting/agency environment

  • You are comfortable in a consulting environment, facilitating workshops and ongoing engagements with internal and external executive-level participants in a confident, productive manner

  • You understand the role design can play and how it can drive strategic growth for our customers

  • Strategic, systems thinker, with design and business mindset and background

  • Experience developing scopes, SOW’s and defining consulting engagements based on customerneeds

  • Collaborative team player, self-motivated, pro-active thinker.

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. 

Our hybrid working model is defined in 3ways:​

We believe in the importance of impactful collaboration:  There's a certain energy when everyone’s in the sameroom that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis. ​

We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best. ​

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s likeworking at Philips, read stories fromouremployee blog, find information aboutourrecruitment processand answers to somefrequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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