Anywhere Real Estate Sales Support Administrator in Cambridge, Massachusetts
Sales Support Administrator
The Sales Support Administrator will be responsible for coordinating and supporting sales office operations in the local branch office. The ideal candidate will have a strong service background, attention to detail, a high understanding of technology, amazing organizational skills and a willingness to be part of a team. Job duties will include administrative, technology and Company system support, processing, ordering supplies and other administrative and customer service duties as assigned.
Essential Duties and Responsibilities:
The Sales Support Administrator will be the face of the office and provide excellent customer services to the independently affiliated sales agents, clients and vendors. The majority of the duties of this position must be performed without delay as this is a critical position affecting agents and the success of their business.
The ideal candidate will be highly skilled and motivated in both administrative and technology duties. Incumbent will be responsible for direct support of the branch manager and branch office operations, including but not limited to; branch accounts payables and receivables, expense reports, coordination all office administration tasks, including general, office and business supply orders, equipment maintenance, preparation and processing of new affiliation paperwork and licenses, file maintenance and general office appearance and repair issues. The Sales Support Administrator will also provide instruction and support on office systems, order business cards, name badges and other miscellaneous tasks, including zip forms, digital ink and other company programs.
In addition, the ideal candidate will be able to assist independently affiliated sales associates with marketing, advertising and technology needs. Will coordinate the on-boarding and processing of sales associates upon affiliation with the Company as well as provide support, service and direction on all retention systems for the sales associates. The incumbent will provide social media and marketing support as requested to allow the independently affiliated sales agents to focus on the growth of their business. Limited responsibility for the input and updates to Company related systems (Homebase, Gateway, Trident, etc.).
Perform variety of other administrative duties as directed.
Two or more years’ experience in a customer centric business environment with administrative responsibility for office operations.
Real Estate background preferred
Comfortable working on computer and computer applications with advanced level proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook. Knowledge of MS Publisher would be beneficial.
Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, company web pages, MLS
Creative problem solving skills.
Strong customer service skills with excellent communication skills, both verbal and written.
Ability to interact successfully with both internal and external customers at all levels.
Ability to multi task, prioritize and be flexible with changing business needs in a team environment.
Coldwell Banker Realty
Coldwell Banker® (https://www.coldwellbanker.com/) is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories. Recognized for twelve consecutive years as one of the World’s Most Ethical Companies, Anywhere has also been designated a Great Place to Work four years in a row, named one of LinkedIn’s 2022 Top Companies in the U.S., and honored by Forbes as one of the World’s Best Employers 2022.
At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.
You’ll find our commitment to diversity reflected in our achievements:
Forbes 2022 Best Employers for Diversity.
Forbes 2022 World’s Top Female Friendly Companies.
Recognized on the 2020 Human Rights Campaign Corporate Equality Index.
Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.
With diversity, we succeed together. We hope you’ll join us.
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