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66249BRAuto req ID:66249BRJob Code:359056 Admin Dept/Program Admin Department Office Location:USA - MA - Cambridge Business Title:Program Manager, Employee Experience & EngagementSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:

• Bachelor’s degree.

• 3+ years of progressive experience in the management of projects, programs, or events (or a combination thereof).

Additional Qualifications and Skills:

• Demonstrated interest or proven experience in employee engagement or adjacent fields (e.g. human resources, student affairs, volunteer engagement).

• Knowledge of Microsoft Office Suite, intermediate Excel skills.

• Strong;

• time management and organizational skills, and the ability to prioritize competing demands in a fast-paced environment.

• interpersonal skills, with the ability to collaborate effectively in a team environment and establish rapport with multiple stakeholders.

• Proven track record of successfully managing multiple projects simultaneously, meeting deadlines, and achieving deliverables, and success in creating and documenting processes.

• Excellent communication skills, with demonstrated ability to articulate clear and compelling messages and effectively leverage a variety of communication channels.

• High level of diplomacy, organizational awareness, discretion, and problem-solving ability.

• Experience gathering and interpreting feedback and data to inform strategies and evaluate effectiveness.

• Familiarity with financial management principles, including budgeting and expense tracking for programs and events.

Additional Information:

Please provide a cover letter with your application.

Please note:

• Harvard University requires pre-employment reference and background screening.

• We are unable to provide work authorization and/or visa sponsorship.

• This position has a 180-day orientation and review period.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Accessibility:

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.

Department:Administration & FinancePre-Employment Screening:Identity Job Function:General Administration Position Description:

Project, Program, and Event Management (70%)

• Lead and administer a portfolio of ongoing initiatives and events, including but not limited to:

• Partner and Liaison (PAL) Program, which pairs a new hire with an experienced HUIT colleague to share organizational knowledge, provide networking opportunities, and ensure that new employees have access to the resources and support they need to be successful.

• New Hire Gift Program, which helps welcome new staff members to the HUIT community with their choice of HUIT-branded SWAG.

• Donut, which leverages Slack to pair staff members on a biweekly basis for virtual coffee chats.

• Amazon Gift Card Program, which provides recognition for above and beyond work and exceptional demonstration of our organizational values.

• HUIT Book Club, which is facilitated by members of the Senior Leadership Team and creates the opportunity for staff to engage together around a common theme.

• Annual HUIT-wide Winter Holiday Party and Summer BBQ.

• In collaboration with the Associate Director, develop a program that offers volunteer opportunities for staff, taking on the ownership and administration of the program once launched.

• Serve on the planning team for large events and gatherings, including but not limited to:

• Fall, Spring, and Summer Town Hall meetings, hosted by our Vice President and Chief Information Officer.

• The annual Harvard IT Summit, which brings together over 1,000 members of the IT Community for a day-long conference devoted to learning and connection.

• Co-advise the HUIT Staff Council, which is a group of roughly 20 staff members who partner with the HUIT Senior Leadership Team in thinking about the staff experience.

• Offer advising, support, and staffing for in-person, hybrid, and virtual events hosted by various sponsors, including the HUIT Administration Team, Staff Council, Senior Leadership Team, and the Office of the University CIO.

• Maintain an event tracker to give insight across the organization into planning efforts underway and to avoid conflicts.

• Track, manage, and reconcile budget and expenses. This role is responsible for appropriate financial stewardship of Harvard’s resources and must understand and follow all financial policies.

• Perform other related duties as required in support of the Employee Success Team and HUIT Administration.

• Assist with special projects as needed.

Internal Communications (20%)

• Support internal communication strategies to ensure staff are informed of upcoming HUIT offerings, in addition to opportunities that facilitate connection to the broader University community.

• Contribute to an editorial calendar that supports planning and coordination amongst content creators.

• Develop

• clear and timely messaging to drive employee engagement through various channels, including email, intranet, newsletters, Slack, and websites.

• collateral, including presentation decks, dashboards, posters, and other media.

• In coordination with;

• HUIT Communications, leverage graphic/visual elements to both enhance communicative efforts and strengthen the brand identity of engagement initiatives.

• the Staff Council Leadership Team, maintain and enhance the Council’s intranet presence.

• Liaise with the Harvard Trademark Office to ensure compliance with all SWAG created for engagement initiatives.

• Develop collateral, including presentation decks, dashboards, posters, and other media.

Assessment (10%)

• Coordinate assessment efforts across programs and initiatives to measure the overall efficacy and outcomes of employee engagement efforts.

• Collaborate with Administration, HR, and Communications colleagues to help tell a cohesive and compelling story about the HUIT employee experience using feedback and data.

• Identify areas of opportunity based on evaluative efforts.

• Staff the HUIT Voice engagement survey committee.

• Contribute employee experience and engagement content to reports, dashboards, and presentations.

School/Unit:Harvard University Information Technology EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Working Conditions:

• Work is performed in an office setting

Job Summary:

Although this position will remain posted until filled, applicants are strongly encouraged to apply by the end of the day on July 26, 2024.

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment.

Reporting to the Associate Director of Employee Experience and Engagement, and as a member of the Administration Team for Harvard University Information Technology (HUIT), the Program Manager, Employee Experience and Engagement works to evaluate, support, and enhance the employee experience of HUIT’s 750 staff. This role manages a portfolio of programs and initiatives throughout the employee lifecycle that help make HUIT a welcoming, engaging, and inclusive place to work and an employer of choice for information technology professionals.

The ideal candidate for this role is someone who believes that strategic and intentional investment in our workforce can create a better workplace for all. They skillfully manage the operations of established programs and initiatives, with a mind toward assessment and continuous improvement. They are also excited about creating new, innovative ways to address challenges and opportunities in our workplace. They can pivot from long-term project management duties to shorter-term needs and deadlines, maintaining a consistent level of quality throughout. They should be collaborative, curious, dependable, and have an orientation toward continuous learning.

The Program Manager, Employee Experience and Engagement is an administrative professional who independently manages multiple priorities with minimal supervision; handle matters expeditiously, proactively, confidentially, and diplomatically, consistently following through to ensure success. They maintain effective organizational systems, which include standard operating procedures, tracking and communicating work in progress, measuring outcomes, and maintaining orderly and up to date records and documentation.

Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-BT1Work Format Details:HUIT actively supports hybrid work where business needs allow. This position has been designated as a Partially on-site position (1-2 days per week). While this position is partially on-site, additional travel to campus may be necessary based on business needs and the nature of work. Examples include bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About Us:

More about HUIT:

Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT’s core values are User Focused, Collaborative, Innovative and Open.

HUIT’s core values are:

• User-focused

• Collaborative

• Innovative

• Open

IT Academy (designed for IT Staff):

HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/