Massachusetts Jobs

MassHire JobQuest Logo

Job Information

Microsoft Corporation Principal Product Manager, Commerce and Eco-systems in Cambridge, Massachusetts

The Marketplace team within the Commerce and Ecosystems engineering (C+E) group is responsible for the growth and success of our commercial marketplace – both Microsoft AppSource and Azure Marketplace. This team also creates delivery models and business strategies and drives internal alignment to engage our cloud partners successfully across their journey with Microsoft.

Category Management takes a deep category-specific view of the marketplace business, focusing on driving and executing the business strategy for each category with the ultimate objective of accelerating the sale of partner (publisher) solutions through marketplace. Marketplace category managers may work on horizontal categories (Analytics, IOT, LOB and ERP) and verticals such as manufacturing, financial services, and retail.

To drive sales growth, it is critical that we prioritize, build, and land the most impactful features and capabilities for the growth of the business. To accomplish this, the Category Management team works closely with our top-performing marketplace publishers and with top strategic publishers in each category driving the bulk of billed sales today and those representing the highest potential for growth going forward. We incorporate their voice, along with our internal product teams, and combine that with category intelligence, to inform and prioritize the features we build. Once built, we must partner closely with these same publishers to validate what we’ve built and accelerate their adoption of these features at scale.

Cloud Platform and Experiences supports our employees in all locations around the country. This job has the option to be remote or located in one of our hubs: Atlanta, Houston, Charlotte or Redmond.


Core areas of responsibility for this role are broken up in to five pillars :

Category Health: Drive category growth and performance

  • Be the subject matter expert for your category, thruinsights &analysis of the business,top partners, and revenue results.

  • Report to senior business and technical leaders on progress,plans, and growth opportunities + investments to grow revenue

  • Partnerwith internalmarketplace, marketing, and corporate role owners togrow your category results.

Voice of Top Publishers: Capture and incorporate voice of top publishers into what we build

  • Be the expert “Voice of the Partner” on marketplace publisher needs and all internal/external pain pointsfor your category

  • Convertongoing voice of the partner evidence to improve featuresinto top publisher feature ASKs

  • For approved feature ASKs, generate business requirements documents (BRDs) and the development roadmap

Voice of Product: Capture and incorporate voice of product teams into what we build

  • Develop experiments and pilots for new product ideas in collaboration with top publishers

  • Help lead the product launch process across PM, engineering, legal, privacy, marketing, and support teams

  • Understand and integrate platform needs into broader requests and aligned to offer types and business models.

External Pulse: Be the category experts, bringing outside-in perspective into what we build

  • Research existing usage patterns and be a subject matter expert on competitive landscape and market trends

  • Understand the different pain points and needs of the personas involved inyour category

  • Understand the external impact of your category by customer segments, industry, geography, and partner.

Feature Adoptions: Share (early), validate, land and scale what we build

  • Gather early adopter feedback to help improve feature,documentationand readiness materials for a successful launch

  • Continually build and improve scalable frameworks for marketplace adoption,awarenessand satisfaction

  • Generatetoppublisher success and growth, in part by targeting fit for new capabilities launched in marketplace.

  • Setup unique opportunities for adoption such as NDA roadmap preview, private previews, and pilots.


  • 5+ years of relevant experience in product management or technical product marketing

A successful candidate will draw from many of the following preferred skills and experiences:

  • Passionate about diversity and inclusion and eager to contribute to adiverse and inclusive team and culture

  • Strong aptitude for building frameworks that help drive clarity and scale; extensive experience framing, analyzing, and solving complex problems.

  • Ability to thrive in ambiguity by creating clarity and bringing others along, identifying systemic approaches to solving problems

  • Working knowledge of how engineering teams evaluate and deliver features, and at least one common project management process (e.g., Agile).

  • Adept at communicatingacross diverse audiences (engineering, marketing, and executives)

  • Strong writer, and public speaker with structured thinking

  • Tech-passionate about demonstrating and maintaining technical skills across Microsoft and other cloud platforms so we can better understand customer,partnerand competitive landscape

  • Exceptional community building skills and cross-group coordination experience.

  • Results driven; strong analytical skills with exceptional verbal and written communication.

  • Track record ofusing qualitative and quantitative data to prioritizeand drive decision-making

  • Ability tobuild relationships, influence, and forge alignmentamong stakeholders and executives

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.