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Oracle Enterprise Design Strategist (Remote) in Cambridge, Massachusetts

Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development.

As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. May assist in developing design concept and implementation, providing input on user design considerations. May produce specifications describing user needs and internal structures for product in development.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Typically seven years of software engineering or related experience needed.

This is a remote/office based position which may be performed anywhere in the United States except for within the state of Colorado.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Role:Enterprise Design Strategist

Location:Telecommuting / Remote from eastern part of US or Canada

We Are

At Oracle NetSuite, we care! We care about the evolution of people and business and making life a bit easier. We focus on encouraging productivity, accomplishments and job success through powerful cloud technology. We listen to the needs of our customers and users, we are passionate about fulfilling our mission to enable companies to realize their vision on the very best technology. We are looking for experts to join our NetSuite family to accelerate the evolution of our technology. By putting together a dynamic and passionate team of designers, writers, researchers, developers, and product managers we will be able to delight our customers by designing and executing next generation solutions that focus on insight, control, automation and agility.

The scope of our opportunity is endless!

Yes. We’re absolutely serious.

And we can’t do it without your help.

We need thoughtful, talented, fearless and multi-faceted designers who love empowering users with extraordinary user experiences.

What We're Looking For

We’re looking for a talented Enterprise Design Strategist. You’ll be part of a team innovating our product with the goal of delivering an extraordinary user experience. Working closely with designers, researchers, and product managers, you will establish best practices, toolkits, and implement user-centered design process for the team. You will work collaboratively across multiple work groups within the team and throughout the organization to advocate and constantly evolve our design, research and development processes to drive innovation. You have experience applying a wide array of design thinking processes and tools in the enterprise context as well as coaching and facilitation to empower others to use design thinking. You are able to adapt processes and tools to fit the speed & scale that a modern enterprise demands.

You thrive on working well with others and embrace working with stakeholders of different knowledge levels and capabilities. You make the people around you better and incorporate ideas and inspiration from internal and external sources. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.

You get stuff done and you’re a fantastic storyteller, coach, facilitator, and strategist. You know that our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one that is shared throughout the organization.

You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to remain agile. You know when to do something completely unique and when to trust your past experiences.

You don’t already know everything, and you love to learn. You’re inspired by helping users solve their problems in unique ways. You understand the why - or ask why not.

What You'll Do

  • Responsibilities:

o Hands-on experience applying design thinking in a large enterprise.

o Lead and/or support service design/ human centered design and innovation engagements across range of projects.

o Starting with empathetic user research, creatively ideate and strategize the design and implementation of innovative solutions which are in sync with the company objectives.

o Collaborate with all stakeholders to discern future opportunities within service design and human centered innovation methods which will help scope deliverables which add significant value for customers.

o Drive innovation across the organization, including leading customer journey projects which require design strategy oversight.

o Document strategies and vision for digital experience across the platform, including leading practices, frameworks and guidelines. Present and achieve buy-in from key stakeholders.

o Work with a multi-disciplined UX team of designers, user researchers and product managers in a fast-paced, dynamic, agile environment.

o Facilitate workshops that empower design thinking.

o Share your work and be open to trade-offs and collaborative, constructive feedback.

o Demonstrate a passion for iteration and eager to receive feedback.

o Ability to manage and prioritize multiple projects of varying timelines, degrees of complexity and scope.

o Participate in research and conduct workshops.

Qualifications / Skills

  • 5-7 years of professional experience including consulting, coaching, innovation and organizational change management roles with emphasis on enterprise experience.

  • 7 years of professional experience in design thinking, design research and research with experience in agile environments.

  • Min. University degree with Professional Training in Design Thinking / Human-Centred Design.

  • Strong core consulting skills, including ability to craft compelling and actionable strategies, meeting and workshop development, management and facilitation, storytelling, writing and presentation development, ideation and concept development, stakeholder interviewing and relationship development, insights development and data analysis.

  • Extensive experience in research, cross-team and org collaboration, ideation, synthesis and problem definition, scoping, visualizing and scaling.

  • Candidates with experience relating to behavioral change, consumer research, UX design or working experience as Design Lead (Customer Experience/User Experience) in digital transformation program will have an advantage.

  • A portfolio or case examples that reflect your thinking and impact on end-to-end projects.

  • A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement.

  • Solid communication skills - has strong ability to tell stories to inspire decision makers, communicate key messages visually as well as able to coach teams on conveying such stories to get support from stakeholders.

  • Flexibility to work with geographically distributed teams.

  • Front-end design knowledge is a plus.

  • Has proven working experiences in applying design thinking in an Agile work environment.

Why NetSuite?

One word — Transformation.

At NetSuite, we believe the cloud is here to stay and so do our 20,000 customers.

We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on premise systems.

Transform your career at NetSuite

At NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. NetSuite employees take the hill: we prefer action over inaction, we are tireless in our mission and we pause to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point?NetSuite is transforming how its customers do business. If you want to transform your career, apply now.

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Job: *Product Development

Organization: *Oracle

Title: Enterprise Design Strategist (Remote)

Location: United States

Requisition ID: 21000879

Other Locations: CA-Canada

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