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Randstad Director, Global Medical Information in Cambridge, Massachusetts

Director, Global Medical Information

job details:

  • location:Cambridge, MA

  • salary:$110,000 - $155,000 per year

  • date posted:Wednesday, September 16, 2020

  • experience:7 Years

  • job type:Permanent

  • industry:Professional, Scientific, and Technical Services

  • reference:33366

job description

Director, Global Medical Information

job summary:

As the world's largest staffing and recruitment agency in the world, we can commit to find you the perfect role that gives you the opportunity to learn and grow in the life sciences arena. Utilizing a recruiter for your job search gives you access to a large network of top employers as well as detailed information about hundreds of positions. We supply prestigious life sciences and biopharma companies with job seekers like you to achieve their business goals. If you're looking for a position where you can serve as an asset to your company while making a difference in others' lives, we have the ideal position for you!

location: Cambridge, Massachusetts

job type: Permanent

salary: $110,000 - 155,000 per year

work hours: 9 to 5

education: Doctorate


This new role will reside in the Therapeutic Area of Infectious Diseases, which includes the functions of Medical Affairs, Clinical Development, and Epidemiology. The Director of Medical Information will drive the development, implementation, and execution of Medical Information content and services at the company, initially with the launch of a novel coronavirus vaccine. The successful candidate will be responsible for the oversight of Medical Information activities including building of the Medical Information services/team, leading cross-functional planning and implementation of Medical Information deliverables, development of medical content for healthcare professionals and consumers, and oversight of vendor services, including implementation and tracking of metrics and KPIs. S/He has a collaborative mindset and partners with stakeholders and cross-functional partners to successfully help develop and monitor the company's Medical Information strategy and objectives. This position will initially focus on Medical Information for the US market, but will grow to include the international markets over time.

  • Strategic development, implementation, and execution of Medical Information content and services including development of an overall strategic and operational plan with the vendor responsible for the Medical Information call center.

  • Training of the call center personnel

  • Develop the build-out of the Medical Information function at the company, beginning with the launch of a novel coronavirus.

  • Establish policies and procedures to ensure regulatory compliance for the provision of Medical Information services to healthcare professionals and consumers, collaborating cross-functionally to align appropriate corresponding SOP(s)/guidance(s).

  • Develop and oversee generation of timely, accurate, thorough and balanced responses to unsolicited requests for information about products from healthcare professionals and consumers consistent with regulatory guidelines utilizing appropriate information resources.

  • Develop and update Medical Information standard responses with new publications, congress data, and clinical trial information.

  • Oversight of the vendor to implementation of a medical information call center structure, including the development, execution, and tracking of metrics and KPIs.

  • Participate as SME ad hoc on cross-functional committees.

  • Remain current on relevant medical/scientific therapeutic areas of interest to the company.

  • Participate in regulatory inspections and internal audits.

  • Liaison with financial / project management for budget planning.


  • Advanced scientific degree (MD, PhD, PharmD) with at least 6 years of biotech and/or pharmaceutical industry; medical information/medical communication experience in the pharmaceutical/biotech industry.

  • Strong understanding of and adherence to regulatory policies governing scientific interactions with HCPs and patients.

  • Ability to synthesize scientific information for healthcare providers and consumers.

  • Prior industry experience in post-marketing setting; vaccine/infectious disease therapeutic area experience and knowledge strongly preferred

  • Skilled at working effectively in a collaborative team environment where results are achieved through influence and the incorporation of multiple points of view

  • Independently motivated, detail oriented and strong problem-solving ability

  • Excellent organizational skills and demonstrated ability to multi-task in a fast-paced environment with changing priorities

  • Excellent written and verbal communication skills


  • On-site subsidized cafeteria or catered lunches

  • Company-provided iPhone

  • Free parking, monthly subway pass or a subsidized commuter rail pass

  • Free annual corporate membership to Bluebikes

  • Highly competitive healthcare coverage including: medical offered through BCBS (HMO/PPO), dental, and vision offered through VSP

  • Flexible Spending Accounts for medical expenses and dependent care expenses

  • 16 weeks of 100% paid parental leave for all new parents

  • 16 weeks 100% paid family caregiver leave

  • 20 weeks 100% paid medical leave

  • Eligible for one month paid sabbatical after five years of service and eligible for additional one month paid sabbatical every 3 years thereafter

  • Adoption assistance and discounts to local childcare centers, as well as access to

  • 401k (traditional and Roth offered) with 50% match on first 6% deferred. Match is vested immediately

  • A suite of Moderna paid insurance coverage, including: life insurance, short-term and long-term disability

  • Voluntary legal assistance plan

  • 15 days' vacation and 7 sick days per year, in addition to a discretionary winter shut down and 11 company paid holidays (includes 2 floating holidays)

skills: SOP, Regulatory Affairs Operations

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.