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Microsoft Corporation Demo Factory Solution Designer in Cambridge, Massachusetts

Business Applications at Microsoft is a fast-growing business that is enabling organizations to drive predictable business outcomes through our innovative platform. If you have a passion for empowering others, embracing challenges, creative solution design and collaborating exceptionally across teams, then look no further.

The Demo Factory program vision is to improve seller and customer demonstration experiences by delivering fully configured demonstration environments that showcase the differentiated value of the Microsoft solution. The result of this delivery will empower technical sellers with the assets and outcome driven messaging that is required to effectively compete and drive an organization’s digital transformation. The team will provide a differentiated story that demonstrates the outcomes the Microsoft solution will help achieve and the business value that will be realized; ultimately driving an unparalleled industry leading experience for our field sellers to deliver to our customers.

As the Solution Designer you will be responsible for being hands on and enhancing the solution build; providing a demo experience that drives customer desirability of the Microsoft solution. You will collaborate closely with stakeholders to learn about the customer and give input regarding the solution build. In addition, you will focus on the scenario narratives and ensure that the demo is tied to business value and outcomes. You will be collaborating with the Enterprise Solution Architect to craft the solution and create the demo build specification. In this role you will also ensure that the highest quality solution experience is delivered in the final build. You will be accountable for the overall value story of the demonstration, handover of the demo build to stakeholders, and empowering the broader technical sales community to deliver demo excellence.


  • Delivery of a highly desirablesolution; simple intuitive user experience that customerswill love

  • Create best practice templates for demo stories and value narrative

  • Deliver a top-tier demo experience to our customers

  • Identify repeatable user experience scenarios for package and scale through others

  • Improveour story-selling skills with repeatable, easily consumed demo experiences

  • Infuse value-based outcome driven messaging into all engagements

  • Ensure demo personas and the related customer story lead directly to the value and business outcomes the Microsoft solution will help them achieve


  • 7+ years’ experience in business applications pre-sales and/or related roles

  • Competitive knowledge of the business applications landscape; Salesforce, Oracle, SAP, etc.

  • Deep understanding of cloud services and applications; especially in Dynamics 365 solutions, Power Platformand adjacent technologies

  • Provenskilledstoryteller

  • Trained in human centered design thinking a plus

  • Past work with delivering highly desirable user experiences is a plus

  • Adept at challenging perspectives, effectively communicating the value tied to business outcomes and differentiating from the competition

  • Able to successfully achieve results in an ambiguous work environment and acrossfunctional teams

  • Bachelor’s degree or equivalent work experience in Computer Science, Information Technology or related field required.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.