Massachusetts Jobs

MassHire JobQuest Logo

Job Information

Citizens Custodian Tech in Cambridge, Massachusetts


The Custodian Tech role within Real Estate Operations has responsibility for routine office cleaning and light carpentry repairs with cleaning being a major focus of this role.

In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders.

Job Benefits

  • Health Benefits

  • Tools and supplies all provided


  • Inspecting bank facilities on a routine basis while cleaning and repairing items as required

  • Responding to emergency and non-emergency service requests and prioritizing work order response

  • Referring to vendors if necessary, via work order system

  • Closing out work orders upon completion; via iPad or Computerized Maintenance Management System

  • Completing work order correctly with minimal call backs

  • Providing minor office relocations of furniture and / or contents

  • Communicating in a pleasant and professional manner with internal and external customers

  • Maintaining inventory of supplies, tools and materials and purchasing supplies at the best available price


  • 1 or more years of experience in janitorial and light carpentry role

  • Proven customer service experience and/or abilities

  • Competent use of MS Office applications to include MS Excel, Visio, PowerPoint and Word

  • Ability to travel as required

  • Demonstrated written and verbal communications skills

  • Ability to work under pressure with efficiency and accuracy

  • Ability to plan and prioritize workload

Education, Certifications and/or Other Professional Credentials

  • High School Degree or Equivalent

  • Valid Driver’s License, required

Hours and Work Schedule

  • Hours per Week: 40

  • Work Schedule: Mon - Fri 5:30AM - 2PM

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.