Job Information
Highbridge Concierge Concierge in Cambridge, Massachusetts
Are you a self-motivated, happy, friendly professional? If yes, a concierge position is the position for you. Seeking to fill a wide range of locations, shifts (full time and part time), hours and building sizes throughout the Boston/Metro area. The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance and personality. Responsibilities * Answer phone and email inquiries from residents and the Property Manager in a timely and respectful manner * Greet residents, visitors and contractors warmly and make them feel welcome * Receive and redirect mail, phone calls, packages, etc * Ensure that guest spaces and lobby are always clean and tidy * Act as a liaison between residents and building issues to the Property Manager * Anticipate residents needs in order to accommodate them and provide an exceptional experience * Maintain inventory of resident packages Qualifications * 3+ years of previous customer service experience * Positive phone demeanor and superior written and verbal communication skills are essential * Must have a service-oriented mindset * Knowledge of basic computer skills * Exemplify strong organizational skills and attention to detail * Possess a positive attitude and be willing to work as part of a team, as well as working independently * Punctual and willing to do their best work * Willing to be flexible and work irregular shifts and weekends This position is Tuesday-Saturday in Cambridge 7PM - 11PM (Part Time) For additional information, please visit our webpage: www.highbridgeconcierge.com or contact: jcolin@highbridgeconcierge.com