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Microsoft Corporation Business Program Manager, Business Excellence & Operations in Cambridge, Massachusetts

Are you motivated, ambitious, and passionate about delivering innovative business solutions?

Are you naturally curious with a desire to learn, innovate and improve in a complex environment; continually analyzing and evolving team processes that balance agility, quality, and scale?

Do you want to work simultaneously across multiple meaningful and impactful projects?

Are you willing to learn from others and be open to new ideas?

Microsoft Consulting Services mission is to enable every company to be a digital business. Key to providing consistent, high quality customer solutions is building and maintaining world-class operations. That is where we come in. BEO’s mission is to digitally transform our businesses with scalable capabilities running systematic, compliant, and efficient operations. Our priorities include enabling the acceleration of cloud adoption, innovating the business model through digital transformation and modern delivery, preserving, and growing customer trust and modernizing shared operational capabilities.

The Business Excellence & Operations (BEO) organization is looking for a results-oriented, highly collaborative individual to join our team.


As a program manager, you will have the opportunity to work on a variety of different projects leveraging your diverse skillset across the functions of the Microsoft Consulting business. Key areas are operations, analytics, and financials. Every day and every project are different. Each brings its own unique challenge and incorporates a new set of stakeholders you will need to manage. You will be leading the team through major annual milestones and critical rhythm of the business activities. Core project accountabilities include managing organizational objectives, key results, and yearly planning.

In addition, you will analyze trends, solution areas, internal processes, and organizational performance. Your analysis and recommendations will help your leaders anticipate problem areas and provide solutions.


  • Desirable qualifications include formal training in project and process management, financial accounting, business strategy and operations.

  • Ability to work and build strong relationships with senior managers, leaders, partners, and customers, including those in the c-suite.

  • Demonstrated skills in planning, project management and negotiation.

  • Must be graceful and resilient under pressure, able to work independently and simultaneously across multiple projects in a fast-paced environment.

  • Highly analytical with the ability to understand business metrics, customer, and market trends.

  • Strong communication, inter-personal, and cross group collaboration skills; the ability to build and deliver effective presentations through story telling.

  • The aptitude to engage a wide range of internal and external stakeholders; from end users to senior management/executives.

  • High energy and a “can do” attitude, ability to motivate self and others.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.