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Staples BDS Retail Operations Associate in Cambridge, Massachusetts


The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

As an Operations Associate , you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide exceptional customer service and merchandising standards while having our customer’s needs in mind in helping them find products and providing solutions.

Get great perks.

  • Bonus plan, flexible part time hours, generous paid time off, weekly pay, training, and career growth opportunities

  • Compensation based on qualifications and experience. Hiring immediately

  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

  • 401(k) plan with a company match, dental and vision insurance, and many more benefits

Schedule an interview immediately.

  • Within an hour of applying, engage in a brief conversation via text or e-mail to schedule an interview. We’ll let you know if you’re not eligible. In-person interviews are at the store location

Play an active role in helping your store and your customer win.

  • Perform Merchandising and Operations responsibilities, including replenishment, seasonal sets, signage, pricing, shortage control, backroom organization and various floor moves

  • Maintain off floor support areas for space optimization, including product and fixture storage

  • Respond quickly to customer requests on the sales floor

  • Balance operational requirements while providing a positive customer experience

  • Monitor and anticipate store needs for supplies required to operate daily functions

  • Be flexible to perform Front End related responsibilities, merchandising, store cleanliness, and other duties as assigned


Essential skills and experience:

  • Able to work a flexible schedule (including early mornings, nights, and weekends), majority of shifts may be required prior to store opening or after closing

  • Selling and customer service experience in a retail environment

  • Must be able to engage and speak to customers, understand their needs, and present solutions

  • Collaborate and work with other team members

  • Ability to lift/move materials in the 10-50-pound range (25 pounds regularly), climb ladders, stand, and walk continuously

  • Staples does not sponsor applicants for work visas for this position

Click to learn more about the employee benefits, programs and perks offered at Staples. (

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.