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Harvard University Assistant Director, Production and Digital Content Management in Cambridge, Massachusetts

64849BRAuto req ID:64849BRJob Code:CM0357 Production Admin III Department Office Location:USA - MA - Cambridge Business Title:Assistant Director, Production and Digital Content ManagementSub-Unit:------------ Salary Grade ( :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:

  • Bachelor’s degree

  • 5 years of experience in print production

  • Excellent computer skills, including skills using a PC and Macintosh with Microsoft Word and Excel

Additional Qualifications and Skills:

  • Position requires on-campus hybrid schedule.

  • Experience working with project teams, designers, and printers, large mailings with complex collateral, and knowledge of postal regulations and requirements.

  • Ability to work extra hours during peak periods, including occasional evenings and weekends.

  • Comfort with digital/e-publishing is required.

  • Demonstrated ability to be highly organized, detail oriented, deadline driven and extremely proactive.

  • Commitment to diversity, equity, inclusion, and belonging.

  • A collaborative team player with an ability to function effectively in a complex, matrixed organizational environment.

  • Comfortable working on several projects simultaneously while adhering to internal processes in an agile environment.

  • Demonstrated ability to work successfully under pressure, understand and implement policies and procedures, and accommodate revisions to copy and designs from editors, supervisors, and business partners.

  • Able to complete assignments independently and with minimum supervision.

  • Experience with high-level brands preferred.

  • Comfort with Adobe Creative Suite.

  • Comfort with content management systems and proficiency in Workfront or other project management software preferred.

  • A desire to explore new skills and technologies.

Additional Information:

  • This position requires a 3 month orientation and review period.

  • Please include a cover letter with your application.

To learn more about the AA&D team, please visit our Careers site at

To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at

Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.

COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Department:Alumni Affairs and DevelopmentPre-Employment Screening:Education, IdentityJob Function:Alumni Affairs and Development, CommunicationsPosition Description:Production:

  • Manage vendors and internal business partners as it relates to printing and mailing of communication projects. Maintain departmental standards for quality, accuracy, budget, and on-time delivery of projects by following the department’s project management policies and procedures.

  • Attend initial meetings for all new projects and manage collateral fulfillment requests as needed. Advise on printing, paper, ink, binding, and production schedules. Create printing and mailing schedules.

  • Oversee production work before it is released to the printer, at the proofing stages, and through to delivery. Serve as traffic coordinator in managing internal approvals of printer’s proofs. Write print specifications and provide schedules, costs, and multiple vendor options. Ensure projects are completed according to the specifications provided by the designer or project manager. Hold vendors to estimates and schedules.

  • Work collaboratively with internal teams to manage expectations.

  • Centralize print, promotional items, stationery, and signage purchases to reduce costs, streamline vendor use, and to ensure brand consistency and overall quality.

  • Develop an effective supplier base by building key vendor partnerships that deliver maximum value regarding cost, quality, delivery, and service levels.

  • Secure final write-back project files from print vendors.

  • Review and assist with invoicing and updating expenses as required.

Digital Content:

  • Manage the Asset Management Tool as our centralized location for all creative assets.

  • Create an infrastructure and tagging process that is user friendly and accessible

  • Manage folder structure, file hierarchy, and permissions

  • Train/add all internal users

  • Manage and create metadata field pick lists; regularly check metadata health

  • Delegate users to upload and add metadata

The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Alumni Affairs and Development (AA&D)

Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.

Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.

AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).

The Creative and Communications Services team is a full-service, inhouse agency committed to providing top-tier, award-winning creative assets, ​and collaborative program management that works to advance the mission of the Harvard Alumni Affairs and Development (AA&D) department to our AA&D partners to meet their strategic, marketing, and communications needs. We endeavor to be trusted partners that deliver innovative and exceptional work, ​creative solutions, and outstanding experiences by continually measuring the engagement outcomes of our efforts.

The AA&D Creative Services team is seeking a full-time position focused on managing the production of print, event collateral, and direct marketing mailings for the Harvard Affairs and Development office—as well as managing the system administration of our digital asset management platform, Webdam. The ideal candidate has a strong desire to partner with a team of creative professionals and project managers on compelling projects and contribute innovative solutions to our work. This person will be organized and proactive, have excellent attention to detail, and work both quickly and efficiently.

This position requires on-campus hybrid schedule.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website ( to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-JP1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.