Massachusetts Jobs

w e are looking for a TELECOMMUNICATIONS FIELD TECHNICIAN in the Boston, MA area who has a strong desire to resolve technical issues, is flexible, learns quickly, and can work independently while providing support and guidance to our customer base on SONIFI products. Are you ready to be the face of an exciting technical organization? Pay range based upon experience between $27 - $34 per hour.

No desk here! Your day will be spent supporting our customers in your region. We will supply you with the tools needed for success: a company vehicle, tools, cell phone, laptop, and technical support.

CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our organization, we are looking for someone who is passionate about the customer and strives to provide a great customer experience. We need someone who can communicate thoughtfully and professionally with the staff at our hospitality customers; and understand and respect the boundaries, protocols, and empathy needed in our healthcare customer environments.

EDUCATION & TECHNICAL EXPERTISE: In addition to your passion for solving problems, a technical degree plus ONE year of related experience in any of the following areas -OR- High School Diploma or GED plus THREE years’ work experience. Looking for experience in any of the following areas: High-Speed Internet, Satellite TV, Digital TV, Telecom, CATV, MATV, Head-end, RF, Networking and/or Computer Troubleshooting.

OTHER REQUIREMENTS: To drive that company vehicle, you will need a valid driver’s license and safe driving habits. And while you work in your assigned region where you live, there is occasional travel outside of your area; as well as on-call and occasional overtime and weekend work to accommodate service level agreements. Our customers have changing priorities and requests, so we need for you to flexible and adapt to these changes. This position involves working on-site for various customers, some of whom may require confirmation of required vaccinations before allowing workers to come on site; the requirements and confirmations are managed through third-party credentialing services.

SONIFI’s team is changing people's lives through memorable guest experiences - all delivered through an integrated technology and service platform. We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and Amazon. SONIFI's core solutions include interactive television, streaming, Internet access, Free-To-Guest, and healthcare integrations, along with unparalleled nationwide technical support and professional services.

Together, we can build your future! We offer a competitive salary and a great benefits package, which includes Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off and a variety of additional benefits!

Generally starting at $27 - $34 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, location, experience, education, specialty, and training. This pay scale is not a promise of a particular wage.

SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

If you require assistance in filling out our online application, due to a disability, please contact Human Resources at 605-988-1000.

For more information about Equal Employment Opportunity, please visit: https://www.eeoc.gov/.

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Job Details

Pay Type Hourly