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Riverside Community Care Service Coordinator in Burlington, Massachusetts

Service Coordinator

Tracking Code


Job Description

Would you like to represent Riverside Community Care as a Family Networks Service Coordinator on a multi-disciplinary team within the Department of Children and Families?

This is a Riverside Community Care position however, you will be stationed at the local DCF office in Burlington.

This is a valuable position that works closely with DCF and families to identify, secure and monitor services for children and families.

The Service Coordinator will:

  • Coordinate services for families involved with DCF

  • Identify and monitor foster/group-home placements throughout Massachusetts for youth in DCF custody

  • Be the liaison with DCF workers and managers and outside collaterals

  • Chair intervention planning meetings and utilization review meetings involving families, DCF workers, DCF managers, and network providers

  • Help to develop and ensure a strength-based and culturally competent provision of services

  • Maintain all administrative documentation required for the program

Schedule: Monday - Friday 9 a.m. - 5 p.m.; must be able to work before 9am and after 5pm on occasion

Riverside offers an outstanding staff training program, excellent clinical supervision, competitive salary and career advancement opportunities!

Required Skills

  • Strong communication, interpersonal and time management skills required

  • Strong organizational skills and creative problem solving skills required

  • Computer fluency, including Microsoft Office, required

  • Must be able to be mobile in the community (mileage reimbursement offered)

  • Valid driver's license and regular access to a reliable vehicle required

Required Experience

  • Bachelor’s Degree with 3-5 years relevant experience or MSW or a graduate degree from a comparable clinical discipline; High School diploma with 5+ years direct service experience in child and family service; Master's Degree strongly preferred

  • Experience with home-based clinical services and/or residential services

  • Strong clinical, consultative experience

  • Experience with and sensitivity to needs and concerns of diverse populations

  • Excellent treatment planning skills and experience with wraparound models

  • Understanding of child welfare system

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Job Location

Burlington, Massachusetts, United States

Position Type