TD Bank Healthcare Specialist BDO in Burlington, Massachusetts
Healthcare Specialist BDO
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
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Analyses, originates and monitors larger loans and/or supports a growing Region or a Region with more complex relationships and transactions
Develops commercial business generally of moderate size and complexity as defined by the organization
Achieves growth goals (loans, deposits, fees), both individually and assisting the team, through development of new Healthcare Customers and cross selling existing Customers as well as development of an external referral network
Increases education of the Healthcare Professionals program throughout the TD Store and Relationship Manager network
Works with Head of Healthcare Practice Solutions Group and Credit Teams to ensure customers are getting the proper lending answers and turnaround times needed
Works with TD Regional team and Healthcare customers as necessary on individual transactions to identify specific needs and communicate structure
Drives trade show and Healthcare equipment distributors sales efforts to drive growth in all our segments for the footprint
Is accountable for overall Regional Healthcare loan portfolio performance (profitability to plan, delinquencies, losses)
Identifies Healthcare Sales and Product Training and Development needs for regional team (RMLMs/RMs and Store Managers)
Collaborates with Regional Leadership to identify specialists in their geographic areas to be able to maximize leverage of this plan
Assists with issue resolution related to credit support and product partners as appropriate
Ensures that Small Business & Regional Commercial Healthcare operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals) and the appropriate escalation processes are followed. Identifies, mitigates and reports on risk, compliance and regulatory issues per policy and guidelines.
Validates that we are Wowing customers with our competitive product set, relationship management skills, service
Verifies that individual transactions are being structured and serviced appropriately in the Healthcare segment
Collaborates with Regional team, Portfolio Management, Collections, and Workout to provide proper monitoring of Healthcare portfolio including Performance, Renewals, Exceptions and Documentation
Assists RMLMs/RMs and RVPs with SBB & RCB Healthcare deal structures to comply with our policy prescriptions
Continually educates the Regional bank on the special lending elements of the Specialty Healthcare program
Provides leadership for training, business development and small business product development
Drives SB & RCB Healthcare segments to drive growth around Loan and Deposit budget goals
Reviews incomplete apps and develop strategies for improvement
Understands credit policy and work with Credit teams on proper loan structuring
Works with Credit Risk, Risk Management,and Small Business & RCB line management to monitor loan performance, approval rates, exception rates and recommend appropriate modifications to Small Business Credit Policy and processes to support the Healthcare segment
Exhibits leadership competencies, collaboration, flexibility, influence, innovative, creativity, integrity and passion.
Multi-tasks in a fast paced sales environment
Negotiates, manages relationships and influences across Business lines
Originates volumes of $10MM + deals
- Must be eligible for employment under regulatory standards applicable to the position.
The Healthcare Specialist BDO (Business Development Officer) is responsible for driving consistent customer experiences in both the regional commercial and small business platforms for our targeted Healthcare segment (Physicians, Dentists, Vets, Optometrist, Podiatrists) via disciplined sales and service processes throughout the TD Footprint and between functional groups.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Bachelor's degree or experience equivalent to a Bachelor's degree required
10+ years of related experience required
Healthcare industry experience (5+ years) required
Sales leadership experience required
Proven business development track record required
Strong understanding of commercial business development techniques and credit decisions
Strong market presence with wide network of outside referral sources for new business
Strong credit and financial analysis skills
Refined negotiation skills
Excellent communication skills, both verbal and written
Project management skills with ability to influence at all levels
1700 District Avenue
TD Bank AMCB
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