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Wellforce Director, Human Resources Information Systems (HRIS) in Burlington, Massachusetts

The Director HRIS will be responsible for all the HR Information System initiatives that includes planning, coordination and successful implementation, while providing expert knowledge of the systems and processes. In addition to the various system implementation, enhancement and optimization initiatives, this role will also be responsible for ongoing maintenance of the HR systems to ensure exceptional services. This individual must continually identify opportunities for improvement and create HR solutions for the business.

The Director HRIS will partner with key stakeholders and other functional teams such as Finance, Information Technology and others to consult and coordinate technology functional system requirements, modifications, and ongoing enhancements. This role will be accountable for routine and non-routine reporting as needed to run the HR and Business operations.

Wellforce is undergoing major transformation. This individual will play a key role in assessing the value of the HRIS initiatives and ensure execution of all aspects: setting the expectations with the stakeholders and managing the scope, and timely implementation. This role reports to the VP of HR Operations.


  • Engage with the Human Resources leadership team, HR colleagues and other key stakeholders across the healthcare system; fostering teamwork and collaboration.

  • Partner with the Human Resources leadership team to collect and analyze data in support of HR strategic planning processes and coordinate system-wide efforts to drive HR performance improvement and optimization initiatives.

  • Act as a consultant to key stakeholders and ensure success of the HRIS programs.

  • Manage the HRIS team. Provide expertise, thought leadership and direction to the team members. Ensure in creating an engaged and high performing team.

  • Lead the system implementation. Propose implementation methodology such as agile or waterfall in the context of the solution. Ensure implementation meets the objectives. Communicate with the stakeholders as per the implementation governance guidelines. Develop and monitor project work plans to ensure project success.

  • Maintain and ensure the ongoing operational excellence of the HR systems - functionality and service delivery.

  • Develop and track the objectives for operations, maintenance, and enhancement of the HR systems. Develop plans for continuous improvement of the service levels.

  • Continually evaluate customer needs, system reports and make appropriate recommendations.

  • Responsible for development, operation and execution of data management processes to ensure HR data integrity.

  • Participate in the development of HR policies and operational procedures that affect the systems’ data, the systems’ operations and the accuracy of HR information.

  • Participate on councils, quality improvement teams, and other such committees as required.

  • Maintain quality assurance, safety, environmental and infection control in accordance with established policies, procedures and objectives.

  • Maintain and enhance professional expertise and skills through participation in appropriate educational and training seminars related to HR systems.


  • Bachelor’s degree is required

  • Masters degree desirable

  • A minimum of 10 years leading Human Resources Information Systems (HRIS).

  • Extensive experience overseeing advanced, innovative technology systems such as; Oracle, Workday, SAP, Kronos.

  • Strong technology expertise and advanced analytical skills; ability to lead, develop, conduct, test and document the operation of the HR systems.

  • Knowledge and understanding of complex HR operations to maintain the credibility of HR systems.

  • Strong interpersonal skills necessary to engage effectively at all levels for effecting timely progress.

  • Innovative problem solver with excellent critical thinking skills.

  • Experience with system integration and change management is essential.

  • Exceptional presentation skills, excellent verbal and communication skills, and ability to motivate team members.

  • Exemplary leadership and stakeholder management expertise.

  • Track record of holding self and others accountable to meet deadlines and achieve business goals

  • Experience working in healthcare is desirable.