Massachusetts Jobs

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Per Diem

Scheduled Hours:

0

Work Shift:

Day (United States of America)

Position Summary: Contributes to Lahey Hospital & Medical Center’s (LHMC) mission by performing a variety of clerical support functions to alleviate and assist the ambulatory clinic’s administrative workload.  This clerical position will have an impact on department operations by completing clerical tasks in a timely and efficient manner.

Job Description:

Essential Duties & Responsibilities including but are not limited to:

Performs a variety of clerical duties as outlined by clear guidance and policies and procedures, which may include functions such as:

Referencing data from a database or computer system and documenting and/or communicating as appropriate

Checking patients in and out of their appointments

Collecting specific information from patients and others

Sorting and distributing mail

Sorting and filing records and files

Scanning and faxing documents

Copying and collating materials

Pulling records and files

Inputting specific data in limited fields

Cleaning out and organizing storage areas and filing cabinets

Packing files and documenting contents for long term storage

Providing back up phone coverage, answering the phone in a polite and courteous manner, directing calls as appropriate and answering basic, repetitive questions.

The actual functions may differ based on the department and/or the project involved

Organizational Requirements

Actively seeks opportunities for self-improvement through self-awareness and feedback

Actively pursues opportunities to become multi-skilled to serve a more diverse role in the organization

Incorporates Lahey Health Guiding Principles and Mission Statement into daily activities

Complies with all Lahey Health Policies.

Complies with behavioral expectations of the department and Lahey Health

Maintains courteous and effective interactions with colleagues and patients, utilizes tools provided

Demonstrates an understanding of job description, performance expectations, and competency assessment

Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our customer service standards.

Participates in departmental and/or interdepartmental quality improvement activities

Participates in and successfully completes Mandatory Education

Performs all other duties as needed or directed.

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled