Job Information
The Park School Technology Support Associate in Brookline, Massachusetts
Technology Support Associate
About the Park School
The Park School is a Pre-K to Grade 8 independent school in Brookline, MA dedicated to excellence in education. The cornerstone of Park's program is academic excellence, combining both high standards of scholarship and the encouragement of each child to develop to his or her greatest potential. Our school community fosters a nurturing environment in which children develop curiosity, express creativity, appreciate the value of hard work and discipline, and experience the joy of learning. Park's faculty encourages each student to strive for intellectual, physical, and moral growth and to become contributing members of the community.
The Technology Support Associate is a 12-month entry-level position in the School’s technology department and reports to the Director of Institutional Technology. The ideal candidate will bring a history of collaborative and self-directed work. The ideal candidate will also have previous experience working within schools and draw upon that understanding to support and anticipate the needs of The Park School community.
Responsibilities
Monitor and maintain school computers, iPads, Chromebooks, printers, displays
Manage help desk requests via online ticketing system
Provide tech support for a wide range of constituencies including faculty, staff, students, and parents
Assist with maintaining the technology inventory
Coordinate deployment of Park’s iPad program
Manage student device loaner program
Assist with user account(s) management and upkeep
Interface with vendors and other third party service providers
Coordinate the technology needs of the school’s summer programs
Support for special events (AV and other presentation needs)
Knowledge and Skills
Strong communication and interpersonal skills
Eager to learn new and complex technology
Experience with Apple operating systems, applications and products
Experience with MDM systems (Mosyle)
Experience with Chromebook management through Google Admin
Experience with the Google Apps for Education
Experience with printers, projectors and display systems
Demonstrated commitment to diversity, equity, inclusion and belonging in teaching and learning & experience in working in a culturally diverse community
Willing to pursue professional development opportunities
Qualifications and Abilities
Bachelor’s degree preferred
Previous experience in an academic setting, preferred
The ability to sit and stand uninterrupted for 30 minute periods of time.
The ability to traverse on and across variable surfaces (e.g. level flooring, stairs, turf, gravel, asphalt, etc.).
The ability to position oneself (e.g., stand, sit, crouch, and kneel down) in order to support students.
The ability to work outdoors, year-round, in variable weather conditions.
The ability to lift and hold 15 lbs overhead.
The ability to occasionally transport (e.g., move or drag) 25 lbs
The ability to maintain focus and composure in an energetic and, at times, loud environment
The ability to hold meetings in person and via supported video conference tools (i.e. Zoom or Google Meet)
Proficient or the ability to learn Google tools and other applications as adopted by the school, such as Veracross, SchoolPass, Atlas etc.
Application Information
To apply, visit the posting on our careers page and click apply. Please submit a cover letter and resume with your application.
The Park School offers competitive salaries and benefits, including a strong professional development program.
We welcome candidates who will add to the diversity of our community and who have demonstrated commitment to diversity, equity, and inclusion in their teaching and learning.
The Park School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national or ethnic origin, ancestry, sex, disabilities, sexual orientation, gender identity and expression or family composition, or any other status protected by applicable law in the administration of its employment, education, admission, financial aid, and other policies and programs.
Job applicants must have legal authorization to work in the United States. The Park School will not sponsor an employment visa or take over sponsorship of an employment visa at this time for this role.
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