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BAMSI Residential Counselor (Direct Care) - Mental Health in Brockton, Massachusetts

24 Hours - Schedule - Thurs - Sat 11pm - 7am

Here at BAMSI, we recognize that our employees are our greatest resource! Are you ready to make a difference? Become a BAMSI believer!

Our community based Group Living Environments (GLE) are designed to improve the quality of life and support the recovery process of adults with mental illness. The dedicated staff members provide support in the areas including monitoring individuals for personal safety, personal finance, and van transportation while helping individuals achieve their Individual Action Plans (IAP) ! Staff members engage the residents in a variety of stimulating, therapeutic activities to build cognitive, physical, and social skills.Persons served are also encouraged to become active members of their communities including engaging in employment, volunteer activities as well as social and recreational activities. It is a great opportunity to start your career in Mental and Behavioral Health.

Must have a high school diploma or GED with a valid driver's license in state of residence.

BAMSI is a private, non-profit culturally diverse human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. We at BAMSI believe that those we serve are capable of amazing things and deserve our best. We support them in their journeys and celebrate their accomplishments along the way.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

  • Generous Time Off Package

  • Highly Specialized Paid Trainings

  • Health and Dental Insurance

  • Life, Short Term and Long Term Disability Insurance

  • 403B plan with discretionary match

  • Wellness Activities

  • Employee Assistance Program

  • Career Development Opportunities

*Available benefits are based on position and scheduled hours.

*This position is union represented by a bargaining unit of the American Federation of State, County and Municipal Employees. (AFSME).

General Statement of Duties: To provide rehabilitation and support services to Persons being served in Group Living Environments (GLE) and to do so in a manner that promotes growth, independence and dignity for those individuals served.


Direct Care

  • Attend to the daily needs of persons served on an individual basis as well as foster increased independence and self-determination.

  • Deliver interventions identified on Treatment Plans and with mentoring from licensed clinicians.

  • Teach socialization skills and Activities of Daily Living (ADL’s), which include but are not limited to: household maintenance, laundry, grocery shopping, food preparation, medication management, money management, personal care, exercise, transportation, problem solving skills, time management, and safety/self preservation.

  • Follow the Department of Public Health’s (DPH) Medication Administration Program (MAP) policies, which include, but are not limited to: training requirements, medication administration, medication security, and corresponding documentation.

  • Supervise and document consumer self-administration of medications as prescribed by a physician in accordance with agency and program procedures.

  • Facilitate opportunities for group and individual community based activities.

  • Fulfill case management responsibilities as assigned by supervisor, including those related to medical and legal concerns.

  • Assist in the implementation of Individualized Action Plans (IAP’s) including implementation of behavioral objectives/plans.

  • Participate in meetings as required by supervisor.

  • Transport individuals served to and from day programs, medical appointments and other activities as required.

  • Act as individuals’ advocate and role model.

Communication, Documentation & Teamwork

  • Follow funder and agency protocol for reporting significant incidents and alleged abuse and/or neglect.

  • Record data by the conclusion of each shift. Documentation requirements include, but are not limited to: daily service notes, monthly service notes, staff communication log, financial audits, and medication records.

  • Facilitate and document fire drills as instructed by the program manager or designee.

  • Ensure person served safety and compliance with program standards for staff coverage, including assistance to the Administrator-On-Call whenever possible.

  • Maintain knowledge of ongoing program issues and developments as well as informing supervisor of program issues and concerns.

  • Communicate in a professional and respectful manner.

  • Assist with training and orienting employees new to the program.

  • Treat all individuals, employees, and visitors with respect and dignity.

  • Attend and participate in scheduled staff meetings.


  • Follow funder regulations and adhere to all BAMSI policies.

  • Understand and utilize universal/standard precautions and instructions on how to stay safe in areas that constitute risk.

  • Complete all other related work duties as needed or as assigned by supervisor.

  • High school diploma or equivalency.

  • Previous experience working with individuals with mental health issues preferred.

  • Ability to record data using a computer, enter time worked into an electronic system and receive and send email required.

  • A valid driver's license in state of residence and satisfactory driving record.

  • Ability to speak and write English clearly and accurately in order to keep documentation up to date and understandable.

  • Ability to communicate effectively, both verbally and in writing with persons served, families, service providers and funding source personnel.

  • Ability to reach, bend, stand, sit and walk; perform fine motor activities.

  • Preference given to candidates with lived experience and fluency in languages prevalent in Southeastern MA.

  • Ability to lift, transfer, push/pull, maneuver, and reposition 25 pounds.

  • Ability to reach, bend, stand, sit and walk; perform fine motor activities.

  • Work effectively in a moderate to occasionally loud work environment.

ID: 2020-2930

External Company Name: Brockton Area Multi-Services Inc.

External Company URL: