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BAMSI Program Manger, Mental Health, Intensive Behavioral in Brockton, Massachusetts

General Statement of Duties: To provide general oversight and organization of daily operations at (2) Intensive Behavioral group living sites, working in support of, and collaboration with the Program Director. The Program Manager provides direction to Residential Counselors, who provide rehabilitation and support services to persons being served within the Intensive Behavioral group living sites, maintains their daily schedules, and provides regular supervision. Provide on-call coverage through established rotation.

Due to the behavioral nature of this program, previous experience managing behaviors and de-escalating is required

BAMSI is a private, non-profit culturally diverse human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. We at BAMSI believe that those we serve are capable of amazing things and deserve our best. We support them in their journeys and celebrate their accomplishments along the way.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

  • Generous Time Off Package

  • up to 4 weeks combined vacation, personal and cultural holiday

  • 11 paid holidays

  • up to 2 weeks Sick Time

  • Highly Specialized Paid Trainings including opportunity to earn CEUs

  • Health and Dental Insurance

  • Life, Short Term and Long Term Disability Insurance

  • 403B plan with discretionary match

  • Wellness Activities

  • Employee Assistance Program

  • Career Development Opportunities

*Available benefits are based on position and scheduled hours.

  • Utilize recovery principals in partnership with Persons and members of the Integrated Teams to improve Persons’ health and wellness; achieve symptom stabilization and self-management; develop and/or restore skills impacted by their mental illness; live a self-directed life; and strive to reach their full potential.

  • Ensure that a culture of quality is maintained by using evidence-based and other best practices within the services being provided.

  • Provide administrative oversight to assigned Direct Care employees.

  • Provide the staff and persons served with a vision about the importance and inevitability of achieving goals through the recovery process.

  • Increase the level of involvement and decision-making by persons served in their treatment planning and in service delivery.

  • Coordinate treatment and services with all Persons’ Served Care Coordination Entities and behavioral and physical health providers.

  • Promptly identify program areas of need and address them, seeking assistance as needed.

  • Ensure program coverage in accordance with funding source standards, seeking assistance of supervisor as needed.

  • Maintain ongoing communication with supervisor and attend meetings as required.

  • Ensure a balance in division of time between direct care and administrative duties as determined by program need.

  • Oversee physical plant maintenance by reporting issues promptly, arranging for needed repairs, ensuring proper housekeeping and interacting with landlord as required.

  • Act as advocate and role model to both individuals being served and staff.

  • Perform and/or ensure completion of all administrative duties, including:

  • Recruit, interview and select for recommendation in hiring of potential employees and complete required documentation in a timely manner.

  • In collaboration with clinical supervisors, provide ongoing documented supervision, training and professional development of staff.

  • In collaboration with clinical supervisors, complete first six month and annual job performance evaluations on all program staff as required.

  • Participate in policy development and ensure that program staff adhere to agency policy and procedures.

  • Monitor program expenditures in accordance with contract allocations.

  • Ensure accurate accounting for all program monies according to agency policy for grocery accounts, vehicle gas, petty cash, and BAMSI credit card.

  • Ensure ongoing program compliance with regulatory standards such as BAMSI QM, DMH, DPH, and CARF.

  • Forward appropriate personnel and business forms to the administrative office in a timely manner.

  • Supervise and document persons served self-administration of medications as prescribed and in accordance with agency and program procedures.

  • If available, will respond to the program as needed in an emergency situation.

  • Execute duties to reflect reasonable safety standards. Universal/standard precautions must be utilized and training obtained in areas that constitute risk.

  • Perform duties to reflect agency policies and procedures.

  • Perform other work related duties as needed or as assigned by supervisor or designee.

  • High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.

  • Due to the behavioral nature of this program, previous experience managing behaviors and de-escalating is required.

  • Experience working with people who have been diagnosed with a serious and persistent mental illness.

  • Ability to speak and write English clearly and accurately in order to keep documentation up to date and understandable.

  • Ability to record data using a computer, enter time worked into an electronic system and receive and send email required.

  • Ability to communicate effectively, both verbally and in writing with persons served, families, service providers and funding source personnel.

  • Must possess a valid driver’s license in state of residence and satisfactory driving record.

ID: 2021-4877

External Company Name: Brockton Area Multi-Services Inc.

External Company URL:

Schedule: Mon-Fri: 8a-4p