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Medical Assistant (MA) Job, Full-Time Flex Varied

Signature Healthcare’s Urgent Care is hiring for a Medical Assistant (MA) in Brockton, MA.

Location: 650 Centre Street, Brockton, MA

Type: Full-Time Flex Shift: Varied Shift Details: M-F 7a-7p, S-Su 8a-4p

Medical Assistant (MA) Roles and Responsibilities:

The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions. The Medical Assistant is responsible for the clinic patient flow by assisting members of the patient care team and providing a broad range of health care services. As a member of the patient care team, the Medical Assistant is also aware of the psychosocial needs of patients and families.

Medical Assistants and other skilled assistants can be involved in patient care under the supervision of a licensed physician as long as they are not performing a task that requires a license (e.g. MD,RN NP, PA). The intent of the regulation is to prohibit unlicensed or formerly licensed persons from performing activities requiring a license to practice medicine. Delegation of medical services is not permitted to individuals not licensed to perform that medical service.

“Medical services” delegated to assistants so not include performing invasive procedures, except when specifically authorized by state law. M.G.L. c112 §265 allows certified medical assistants to perform immunizations as outlined in the statute. Other duties that may be performed by SHC Medical Assistants include:

• Perform patient check in, including obtaining and recording vital signs, height, weight, chief complaint, brief relevant history including pain status, allergies, current medication, and any other pertinent information for specific age groups.

• Prepare patient for examination/procedure, as appropriate.

• Administer immunizations orally, intramuscularly, subcutaneously, or intradermally once evidence of competency has been assessed with a signed order.

• Alert RN and/or provider of patient’s/family’s questions or issues related to vaccine administration.

• Review medical records for up-to-date problem list including patient reported medication and allergies and diagnoses that are documented by physicians or providers.

• Understand that the stress of illness may alter patient behavior and ability to follow through on plan of health care; interact with respect including situations where patient and/or family display anger or distress.

• Provide support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations.

• Promote patient welfare and independence by communicating through words and actions and understanding of patients’ reactions to the healthcare environment.

• Participate in patient education by providing standardized, structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by RN/MD. Refer patients who require further teaching interventions to an RN or provider.

• Provide emergency care to patients when necessary, using basic life support and automated defibrillator equipment, maintaining basic CPR certification.

• Assist provider with procedures including those requiring aseptic and sterile technique.

• Assist with quality measures, including maintenance and recording of required daily equipment checks, CLIA requirements, and calibration of equipment as needed in clinics where this is required.

• Document complete and accurate patient observations, care, and outcomes of interventions in the electronic medical record.

• Contribute to individual patient care planning.

• Participate in the review of schedules and space needs; anticipate and suggest any needed changes in staffing or provider schedules.

• Assist with coordinating work assignments to assure that the staff needed is available and prepared.

• Comply with the SHC Health patient satisfaction, customer service, and ambulatory care standards.

• Assist with quality improvement projects such as communication of waits and delays, chart audits.

• Assist in updating Medical Assistant training materials. Participate in orientation of new staff.

• May float to other clinics as needed for operations need.

• Clean and examine procedure tables, equipment, and other work areas following current infection control and/or isolation procedure guidelines.

• Stock nurse’s station and exam/procedure rooms as assigned. Inventory specialty items and initiate reorder of supplies as needed.

• Report non-functioning or defective equipment to supervisor immediately.

• Ensure all supplies are up to date and replace expired materials as necessary following sterile processing procedures.

• Assist in the maintenance of patient education materials.

• Provide clerical support to facilitate optimal patient care and area operation.

• Demonstrate proficiency in use of the computer for all aspects of patient care and documentation.

• Facilitate the coordination of patient services within the clinic and other departments, e.g. radiology, clinical lab, etc.

• Based on setting, may perform prescribed lab activities, patient scheduling functions, and/or standard revenue cycle functions.

• Prepare/maintain medical records, including ordering, filing, and copying when appropriate.

• Adhere to National Patient Safety goals, Joint Commission Standards, and Department of Public Health regulations

• Complete all required competencies and maintain skill level.

• Recognize the need for continuous learning by attending staff development programs and workshops.

• Serve on task forces/committees as requested.

• Perform Additional Duties as requested.

• Additional duties may include: Administrative duties to support the office and assure efficient patient flow such as check in/check out, scheduling of appts, receiving calls from patients, making calls to patients and other administrative office tasks.

  Required Skills & Qualifications:

  At Signature Healthcare we offer an inclusive and welcoming culture for our employees to grow and flourish., so if you're interested in this opportunity but your experience does not align with every qualification, we encourage you to apply. You may be just the right candidate for this or other opportunities.

  Required

• Education: High School Diploma or equivalent. Graduate of an approved Medical Assisting Program preferred. Other education as approved by the DON

• Certification/Licensure: Certified as a CMA, RMA or CCMA or eligible for certification. Certification must be obtained within six (6) months of hire. CPR/BLS certification from American Red Cross

  Preferred

• Experience (Type & Length): One (1) year of experience as a Certified Medical Assistant or LPN preferred but, not required

  Working at Signature Healthcare

  For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in Southeastern Mass. Our focus on quality care, matched with our commitment to serving every individual, fosters an inclusive and supportive environment for our employees to grow and flourish in their careers. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package, including but not limited to:

• Medical, Dental, and Vision

• Life and Disability

• Retirement Savings Plan

• Employee Assistance Program (EAP)

• Voluntary Benefits (Accident, Home & Auto, Pet, etc.)

• Tuition Reimbursement

• PTO and Paid Holidays

  Apply today with Signature Healthcare and help us become better and stronger than ever.