Massachusetts Jobs

Position: Garage Attendant Location: Parking Authority Position Type: Part Time (19.5 hours) / Monday-Friday / Union Starting Pay: \$18.77 - \$23.08 (step system) Essential Duties and Responsibilities: Duties include but are not limited to the following: Performs work required to maintain the Parking Garage, Parking Lots and Parking Meters that are under the control of the Parking Authority, may be assigned to roles including booth attendant, meter collection and repairs, security guard and facility maintenance. Greets customers and provides friendly courteous service; provides customers directions to downtown and other destinations; collects parking fees, makes proper change; directs customers to available parking spaces; balances cash drawer and tickets at end of shift and prepares paperwork; assists in the collection and recording of monthly parking permit fees. Ensures the safety and security of customers and the facility by making oneself visible and available to customers; reports the presence of suspicious persons or activity to supervisor and other employees; reports unsafe or potentially hazardous conditions or situations to supervisor; enforces (in a polite, tactful manner) Parking Authority policies, rules, and regulations. Performs general custodial duties including but not limited to office and restroom cleaning, trash/refuse removal, sweeping, window washing, etc. Assists in other maintenance activities of facilities and properties under the management and control of the Parking Authority. May operate motor vehicles and power equipment. Performs snow and ice removal from stairs and walkways during shift; responsible to be respond to snow and other emergencies outside the normal shift. Performs other related duties as assigned by the Executive Director Parking Authority, Parking Supervisor or their designee. Requirements: Preferred Education and Experience: High School diploma or equivalent, one years paid experience in customer service, one years paid experience in operating a cash register, snow equipment, power tools and hand tools. Additional requirement: Valid Massachusetts Drivers\' License. Knowledge, Ability, and Skill: Ability to communicate effectively with customers, co-workers, other city employees and contractors. Must be polite and courteous even in stressful or adversarial situations, and be able to deal effectively and tactfully with customers, co-workers, city employees and occasionally contractors. Ability to perform basic math calculations, operate a cash register, make proper change and reconcile cash drawer and tickets at end of each shift. Physical Demands: Moderate physical effort is required to perform duties; work is performed outside as well as inside Parking Booth. The employee is required to walk, stand, sit, speak, hear, reach with hands and arms, stoop, climb, and work in confined area such as the Parking Booth. Stamina is required to work in adverse weather conditions. Required to lift or move items weighing up to 60 pounds. Vision requirements include the ability to read documents, operate equipment and drive a motor vehicle. Work Environment: Work is performed outside and in Parking Booth; outdoor work may be performed in adverse weather conditions. The employee operates a variety of equipment such as trucks, light equipment, and various hand power tools. The employee generally has contact with customers, other city workers and occasionally contractors. Errors could result in personal injury, injury to others, delay or loss of service and damage to garage or equipment.