ICF Consulting Group, Inc. Young Adult Consultant Coordinator - Child Welfare (Remote) in Boston, Massachusetts
ICF seeks a Child Welfare Young Adult Consultant Coordinator to recruit, select, train and manage a pool of highly qualified subject matter experts who possess specialized child welfare practice expertise for the Capacity Building Center for States, in support of the Children’s Bureau (CB), Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS). The goal of the Center is to support public child welfare agencies in effective implementation of federal programs and achievement of better organizational performance to improve safety, permanency, and well-being for children, youth, and families. You will be work with the Youth Development Program Area Manager to ensure that customized training and technical assistance (T&TA) and requests for inclusion of Young Adult Consultants are provided in a high quality, efficient, and timely manner. In addition, the Young Adult Consultant Coordinator will proactively perform outreach to, identify the needs of, and respond to requests for specific subject matter expertise from all regions of the country.
You will also partner with the Center Consultant Services Manager to create, maintain and execute a training plan and subsequent training activities for the center.
This approach will be based on the development and implementation of:
Regular and relevant communication
Managing service requests or making networking site visits, as needed
Provide oversight, management, and tracking of requests for customized T&TA delivery, including interface with subcontracts, accounting, and finance teams
Supervise subject matter experts
Maintain an up-to-date list of staff and expert consultants that includes area of expertise and projected roles related to particular tasks/subtasks
Work closely with stakeholders to gain in-depth understanding of the unique issues faced in each state in order to maximize the value of TTA outreach and service delivery
Work closely with Center staff and management to identify, deploy, monitor and evaluate consultant engagement and performance
Help to identify regional/state/local needs and best practices while making timely recommendations about needs identified
Model ICF and Center values and prioritize of race equity, diversity, and inclusion in work
Monitor and assess consultant performance and develop trainings as needed
Assess needs for recruiting consultants based on the priority areas and strategic objectives
Provide ongoing recruitment, selection, and review of expertise throughout the project as gaps in expertise are identified and needs arise
Associate’s degree in the social sciences, human services, child welfare, social work or related field
5+ years of experience in experience in child welfare, including leadership positions and demonstrated expertise working with youth involved in child welfare
Development, understanding, support, and coordination of training and technical assistance, preferably for child welfare agencies or organizations who partner with child welfare agencies
Background in child welfare services
Ability to build and maintain strong partnerships with CB and other stakeholders
Willingness to work remotely across a variety of time zones
Master’s degree in the social sciences, social work, psychology or related field
Demonstrated experience working with National, State, and local organizations, and allied professionals in the field of child welfare
Possess direct, personal lived experience in the child welfare system
Experience working in a consulting environment
Proficiency with Microsoft Office (Word, Excel and PowerPoint)
Creative leadership skills
Ability to produce high quality work required
Ability to be flexible, multi-task, prioritize, detail-oriented, and manage multiple activities simultaneously in a fast-paced, changing environment
Ability to exercise good judgment, discretion, tact, and diplomacy
Excellent verbal, interpersonal, and written communication skills required
Solid customer service skills
Strong analytical, problem-solving and decision making capabilities
Strong team player with the ability to take initiative and work well independently
Strong outreach abilities and interpersonal skills
Demonstrated ability to build and lead an effective team to solve problems
Exceptional expertise in addressing the challenges of supporting youth in foster care and as they transition to adulthood and grow professional skills
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .
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ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
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