Pine Street Inn Weekend Residential Counselor, SAT&SUN, 7AM-3:30PM in Boston, Massachusetts
Weekend Residential Counselor, SAT&SUN, 7AM-3:30PM
Department: Behavioral Health - New Chardon
Office: New Chardon Street
Location: Boston, MA
Position Type: Direct Care
Hours/Shift: Morning - First Shift
Employee Type:: Regular Full-time
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SCHEDULE: 16 hours, Saturday and Sunday 7:00 a.m. - 3:30 p.m., (Every Other Weekend)
The Weekend Residential Counselor is responsible for the overall safety of the tenants in the program at the New Chardon Street residence under the Behavioral Health Division of Pine Street Inn, a program that provides permanent housing to formerly homeless woman using a Housing First/Stabilization model. The program serves women from diverse backgrounds, circumstances, and age groups. The mission of New Chardon program is to provide trauma-informed, gender sensitive and gender specific support services so that tenants can meet their special needs, heal, prepare to reintegrate into the community, and break the cycle of homelessness. The Weekend Residential Counselor will assist tenants to perform activities of daily living (ADL) skills, engage tenants in leisure time activities and create and maintain a respectful atmosphere that empowers very chronic, mentally ill tenants to reach their highest level of functioning.
High School Diploma or GED
Some basic prior human services trainings
Minimum of one (1) year of prior work experience working with individuals suffering from complex disabilities in a shelter, community residence, or in an inpatient setting
Experience maintaining a safe environment for tenants in a program setting
Experience as a human services team member
Familiarity with the concepts of rehabilitation and consumer empowerment
Experience working with dually diagnosed individuals
Experience assisting people with ADL skills
Effective writing and verbal communication skills
Ability to respond to individuals in crisis
Ability to climb multiple sets of stairs quickly and frequently
Ability to assist certain individuals with ADL skills
Ability to attend to multiple tasks
Ability to tolerate stress, patience
Ability to resolve conflicts diplomatically with supportiveness and nurturance
Ability to set limits when needed, and observance of appropriate boundaries
Ability to be open minded about exploring creative new ways to help tenants maintain housing stability; willingness to use continuing education as a tool to gain ideas for improving client outcomes
Comfort level working with tenants with untreated psychiatric conditions
Comfort with Trauma - Informed Care and a Harm Reduction approach to substance abuse
Advanced training in human services work
Training in Motivational Interviewing and Trauma - Informed Care
Previous experience working with a Housing First/Stabilization model
Experience working with the homeless population
Essential Functions Include But Are Not Limited To:
Responsible to work with tenants to support them in their treatment plans and document progress in the log and in the chart.
Support other team members to run groups on their assigned shift.
Assist new/all tenants in understanding how the services are provided: explaining procedures, answering questions, explaining rights and/or recourse to grievances.
Monitor the building for safety/security hazards and ensure that the facility, including the surroundings, is safe for tenants, staff and all individuals who work in/access our building.
Supervise meal operations and cleanup.
Ensure that all floors are clean and tidy including but not limited to kitchens, hallways, bathrooms, and individual tenants rooms.
Work with other staff to help prepare occasional meals and holiday celebrations.
Confer regularly with other program staff.
Touch base regularly with each individual tenant to see how each seems to be doing.
Communicate any observed issues or problems via the log and verbal reports.
Maintain positive relationships with other employees around the Inn in other departments such as Food Services, Men-s Inn, Outreach, and Housekeeping.
Participate in keeping the inside and outside of the building secure. Make regular rounds, log round times and all pertinent information in the log.
Set a tone of respect and support for all tenants of the program. Ensure program polices and guidelines are followed, bring concerns to Program Manager. Work with tenants to reinforce good ADL skills, including personal hygiene, and leisure time activities.
Assist tenants in cooking, laundry, and other activities of daily living as needed or requested.
Provide peer support for other staff at the New Chardon Street program.
Guide the chronically mentally ill tenants in an intentional progression towards increased autonomy, improved life skills, and enhanced quality of life.
Involve tenants in milieu to enhance connectedness with life satisfactions and responsibilities.
Introduce tenants to hobbies, pastimes and movies on site. Apprise them of weekend happenings of interest in the Boston Area.
Meet for regular supervision with the Program Manager.
Work together with other staff to assist tenants improve their overall quality of life.
Maintain necessary records in a timely fashion.
Encourage tenants to be responsible neighbors.
Assist tenants as required for bed bug remediation as outline by PSI Bed Bug Policy.
Performs other related duties as required. This job description may be revised based on the development of the BH Division.
Due to emergency or unforeseen BH Division needs, staff may be temporarily or permanently reassigned to another PSI BH division programs at any given time.
Other duties as assigned in order to meet the needs of the organization during the COVID-19 pandemic or other public health or weather emergency.
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