Job Information
Eastern Bank Wealth Relationship Manager III in Boston, Massachusetts
PURPOSE/OBJECTIVE :
Acquires and develops new high net worth relationships, both personal and commercial, to offer full array of financial services. Develops new client relationships that can benefit from one or more of the Banks’ banking and wealth management services including banking services, residential and commercial lending, cash management, and wealth management. Oversees general administration of client relationships and performs wide variety of responsibilities related to serving clients. Manages all administrative aspects of portfolio of Wealth Management accounts.
MAJOR RESPONSIBILITIES :
Identifies and develops new clients to build a relationship with goal of providing Wealth Management solutions .Provides clients with objective, comprehensive, and needs-based advice for building and preserving wealth and transferring to future generations.
Maintains awareness of client’s goals, income, and spending to manage relationship
Proactively advises and consults with clients and prospects to present Eastern Bank / Cambridge Trust’s available financial services.
Manages assigned client relationships, including all aspects of opening, administering, and closing of client accounts.
Oversees set-up of new clients with portfolio on trust accounting system to ensure accuracy of mailings, tax reports and statements, and account information.
Develops and maintains strong centers of influence (“COI”) network that can serve as referral network for potential prospects and new clients.
Engages with other lines of business within Bank to fully serve clients’ financial needs.
Participates in required annual Administrative Reviews of accounts
Provides expertise, guidance, and skill development support to other team members.
May directly supervise work of Client Service Associates and/or Senior Client Service Associates.
REQUIREMENTS :
Education and Experience-
Bachelor’s degree in business, finance, or related field preferred
Minimum 10 years in financial services including:
5 years’ experience working with high-net-worth individuals and families, privately held businesses, private partnerships, and non-profit organizations.
Skills/Knowledge-
Knowledge of banking, lending, and wealth management products
Strong business development, marketing, and client service skills;
Strong analytical, time management, and decision-making skills.
Ability to build new relationships with both centers of influence, potential clients, and referral sources.
Proven analytical and decision-making skills, with effective problem resolution.
Excellent communication skills, both verbal and written, including proper business letter and email writing.
Excellent client service skills.
Strong computer skills, including office software such as word processing, spreadsheet, and presentation applications.
Ability to prioritize, juggle a variety of tasks, and interact with staff at all levels.
Attention to detail.
Positive attitude, team player, and willingness to accept new assignments and pitch-in.
Working Conditions :
WORK ENVIRONMENT-
Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). The employee may occasionally be outdoors and exposed to hot or cold weather, and wet and/or humid conditions. The employees in this role frequently will be required to travel to other locations, e.g., client or prospect locations. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an Equal Opportunity Employer of women, people of color, LGBTQIA+, religion, national origin, citizenship, neurodivergence, age, Veterans, individuals with disabilities, or any other characteristic protected by law.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.