ConvaTec Training Manager, Global Quality Management Systems in Boston, Massachusetts
At ConvaTec, our vision is to develop pioneering trusted medical solutions to improve the lives we touch. We are a global medical technology business focused on serving people and care givers in the areas of advanced wound care, ostomy care, continence and critical care and infusion care. We devise, develop and manufacture innovative products and services that support people with deeply personal and challenging medical conditions, helping to improve care for them and giving them greater confidence, freedom and mobility. We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right. We are a global Group, with over 9,900 employees and in 2020, our Group generated revenues of over $1.894 billion. To learn more about ConvaTec, please visit www.convatecgroup.com. Every day, our products improve the lives of millions of people around the world. We're hugely proud of this, which is why we're transforming our business to reach millions more. Join us as a Training Manager, and you'll drive progress that really means something.
NOTE: This is a remote-based position. Candidates can be located in the US Eastern Time Zone, Dominican Republic or UK
About the Role:
You will be responsible for the Global Quality Organization’s (GQO) training program, ensuring alignment with compliance requirements and business strategy. You will conduct training needs assessments to ensure training is provided to the proper personnel in accordance with business needs & compliance requirements. You will create and communicate the Quality training program at ConvaTec and maintain accurate training records, while designing and delivering courses and materials in a variety of formats (e-Learning, in-person instruction, etc.), and developing, tracking, and communicating learning needs to leadership.
Your Key Duties and Responsibilities:
Drive a culture of training priority and ownership across the Quality organization
Design, develop, deliver, and measure the effectiveness of training across the quality organization
Reporting and tracking of monthly metrics on training attainment
Responsible for presenting the training program and fulfilling requests for training documentation during audits (internal and external)
Establish training needs & content for each role within the Quality organization
Establish a plan to keep both content and training current for team members including refresher training as needed.
Create certification criteria and cadence for recertification of subject matter expert positions.
Develop a skills matrix for each role within the Quality organization
Oversight of general training curriculum
Partner with Learning & Development (L&D) team to ensure alignment between corporate and Quality L&D initiatives
Travel Requirements: Up to 10% domestic/international travel may be required once COVID restrictions are lifted
As an experienced trainer, you understand and are motivated by the importance of working directly with every manager/employee within your department to ensure everyone embraces training as part of their responsibility. You utilize your strong written and verbal communication skills to interact with all levels and disciplines of your organization. You are a skilled project manager who excels at organizing and managing multiple, overlapping priorities and/or projects to completion.
Bachelor’s Degree in Business, Human Resources, Learning & Development, or other related field
At least 4 years of experience in professional Training and Development roles. Experience within a global Medical Device or similar life sciences organization is required .
Lean Six Sigma Greenbelt (or higher) certification is desired, but not required
Proven effective presentation & training skills covering diverse audiences and levels in the organization
Demonstrated experience analyzing training needs, identifying performance gaps and root causes, and recommending solutions to achieve desired performance outcomes
This position can be performed remotely. However, the employee will be asked to be present in the office and/or travel to various ConvaTec locations on occasion for specific events or to meet training needs, participate in audits, etc.
Our products make a big difference every day. So will your contribution. The work you do will mean more, because it'll make things better for your team, our business or our customers' lives. It'll inspire you to deliver to your very best.And we'll be right behind you when you do.This is a challenge more worthwhile.This is work that'll move you.
ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives: ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!
ConvaTec is changing. We’re transforming our business, fueled by a fierce determination to improve the lives of millions more customers around the world.
Our shared focus, and the sheer drive of our people, are giving us real momentum. They’re also making us a uniquely invigorating place to work. Join us and, whatever your role, you’ll be pushed and challenged every day. You’ll be supported too, empowered to spark and drive change where it matters most.
We have a uniquely dynamic, sometimes demanding environment. But if you’re motivated, and as focused on delivering for patients as we are, it’ll bring the very best out in you. You’ll never stand still. And you might just make the biggest impact of your entire career.
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