Massachusetts Jobs

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Telehealth Medical Assistant

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Telehealth Medical Assistant. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need a Telehealth Medical Assistant with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.

• Be rewarded with a unique opportunity to make a difference

• Competitive compensation package

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

• Opportunities for advancement

• Comprehensive insurance plans for medical, dental, and vision benefits

• 401(K) with employer match

• Paid time off, paid holidays, family, and pet bereavement

• Pet insurance

As a Telehealth Medical Assistant, you’ll contribute to our success in the following ways:

• Ensures patients are appropriate for Remote Patient Monitoring by tracking adherence within RPM portal.

• Ensures patient engagement by monitoring engagement time within RPM portal.

• Reports any clinical issues to third party physician group as appropriate.

• Reports noncompliant patients to third party physician group for removal from program

• Provides reporting to SHH team while patient is on SHH services.

• Faxes monthly trends reports to primary care physician.

• Implements all available actions to prevent avoidable hospitalizations and ER visits.

• Provides positive, supportive communication to physicians, patients, families, visitors, and agency personnel.

• Actively works to connect patients with appropriate internal team members and third party team members based on patient needs and requests.

• Initiates and maintains collaborative relationships with patients, caregivers, insurance plans, and physicians.

• Participates in clinical record audits, utilization reviews, Peer Review or Quality Improvement programs, as appropriate.

• Other duties as assigned to support the changing needs of the business.

What is Required?

• Degree from a technical school or applicable skilled trades program

• 2+ years of experience as a Medican Assistant

• Current CMA or equivalent certification is required.

• Bilingual (able to read, write and speak) English and Spanish

• Valid driver’s license, reliable transportation and auto insurance in accordance with the laws of the state.

You will report to the Manager Patient Services.

This is not a comprehensive list of all job responsibilities ; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.