Massachusetts Jobs

About the Job

The Generative AI Foundation Model Platform BU and Field Engagement team is looking for a technical marketing engineer/manager for the role of Technical Marketing Manager to join us in Boston, MA. The ideal candidate will have knowledge of and is willing to become a subject matter expert on Generative AI Models, Artificial Intelligence, and Retrieval Augmented Generation. In this role, you will help create, drive, and organize the outbound technical marketing activities and assets for product management, engineering, and solutions architects (partner and customer) to drive success for Red Hat Platforms’ products and offerings. This individual will also help engage with Red Hat customers to drive their success and gather product feedback. Primary activities involve hands-on creation and design of product demonstrations and technical content (technical blogs, whitepapers, reference architectures, etc.) to help the field better sell our Red Hat Generative Model Platform solutions with a primary focus on InstructLab and related technologies. Experience with or educational background in Large Language Models is required. Experience with Retrieval Augmented Generation, Model alignment, Model Tuning, and other AI concepts is strongly preferred.

What You'll Do

• Inspire professional software and systems engineers to enable them to solve the industry's challenges today and tomorrow using Generative AI.

• Collaborate with product management teams to understand and assist with prioritizing feature and solutions definition

• Work with product marketing to help align outbound activities with market directions and support the roadmap and releases of our offerings

• Speak and share expertise at user groups, conferences, universities in various locations throughout the U.S. and worldwide

• Participate in technical aspects of go-to-market engagements like live streams, roadshows, workshops, webinars, demos of offerings and solutions, industry and partner events, and sales enablement and training

• Collaborate with sales teams where required in high-touch accounts worldwide through close engagement with field sales and services

• Engage with field and product management teams to understand and communicate customer requirements, expectations, and pain points to engineering product teams, including assisting with feature prioritization and gap analysis.

• Conduct research to inform awareness of customer needs and competitive offerings

• Create technical marketing collateral (internal and external) alongside product marketing teams, including technical presentations, whitepapers, case studies, blogs, web, social media, and more

• Create and carry out solutions demos for use externally with trade shows, customers, and more

• Work with alliance and ecosystem partners through the alliance teams to develop joint value propositions

• Create other technical marketing proof points while working with other teams that are specific to performance benchmarks, reference architectures, etc.

What You'll Bring

• Bachelor's degree, or equivalent experience in Computer Science.

• Experience with web application development and CI/CD practices in any language (Java, Node.js, Python, Ruby, Go, etc.)

• Familiarity with generative AI technology including training and fine tuning of models

• Hands-on experience with model serving and usage

• Understanding of and experience with open source projects

• Solid written and verbal communication skills and presentation skills

• Strong skills in deciphering and understanding technical requirements and use cases

• Ability to work in a persuasion-driven cross-functional environment with a distributed remote and global workforce

• Self-motivated with the ability to meet deadlines and handle multiple priorities while working in a highly complex environment

The salary range for this position is $92,860.00 - $148,550.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.