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J&J Family of Companies Technical Documentation Specialist - Abiomed in Boston, Massachusetts

Technical Documentation Specialist - Abiomed - 2406181920W


Abiomed, part of Johnson & Johnson MedTech, is recruiting for a Technical Documentation Specialist located in Danvers, MA. This role is open to remote work.

Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed’s “Patients First!” culture drives our skilled workforce and strong relationships with clinicians. Our innovative product portfolio and robust pipeline provide us the incredible opportunity to bring lifesaving technology to more patients around the world than ever before. Founded in 1981, Abiomed has a proven track record for growth, integrity and innovation.

This position will work closely with the Manager of Promotional and Educational Compliance as well as content creators across the enterprise. Assist in Global company growth by providing documentation that serves our customers and meet local, federal and international regulations and guidance. This person will prepare instruction manuals, and other supporting documents that communicate complex and technical information to customers. This position has overall responsibility for managing the content, structure and consistency of Abiomed's instructions for product use documents. This position works with Regulatory, Advanced Clinical Training & Support, Product Management, Engineering, Marketing, and compliance.

Key components of the position include:

  • Ensures that all Instructions for Use (IFUs), are up to date and consistent with current product iteration, procedure and technique, and software version.

  • Manages delivery of all final content, in multiple formats, and ensures its appropriately routed for approvals

  • Ensure these customer facing documents are stored and distributed to all required locations in accordance to SOP-QA27

  • Manage the translation process for these key and complex documents and ensure all images and terms in these documents are accurately represented in all training materials created from them.

  • Ensure all documents comply with federal, state and industry regulations and standards as well as company branding and messaging.

  • Copy editing for grammar, punctuation, consistency, clarity, and style as defined by the company guidelines

  • This job is centered around fact-checking and the oversight of medical and scientific materials. As well as fulfilling the need for a central location to our product specifications, per software and country.

  • Assist in managing product Claims matrixes and Clinical Publication Library for promotional and educational purposes

  • Use Veeva Vault PromoMats to track and communicate these Claims to all Abiomed promotional and training material content creators

  • Exercise excellent service standards and maintain high customer satisfaction through resolving problems by explaining the best solution, expediting correction or adjustments to provide resolution.


  • BA/BS degree, preferably in a technical discipline, i.e. Engineering.

  • 2-4-years’ experience with technical publications in a regulated product development environment as an instructional designer or technical writer, preferably in the cardiovascular medical device industry

  • Demonstrated strong project management skills and multi-tasking capabilities

  • Strong writing skills and demonstrated attention to detail

  • Experience with content delivery methodologies including print, web, eLearning and audio/visual presentations

  • Ability to clearly communicate ideas and information (oral and written) and work collaboratively.

  • Advanced skills in SAP and Microsoft Office, especially PowerPoint and Adobe preferred

  • InDesign experience required

  • Basic understanding of German (verbal and written) desired

The anticipated base pay range for this position is $76,000 to $121,900.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits:

Vacation – up to 120 hours per calendar year

Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

Holiday pay, including Floating Holidays – up to 13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: -

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at (

Primary Location NA-US-4887-Danvers

Other Locations NA-United States

Organization ABIOMED Inc.(6942)

Job Function Strategic Marketing

Req ID: 2406181920W