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IBM SuccessFactors Employee Central Lead in Boston, Massachusetts

Introduction

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.

Your Role and Responsibilities

  • Lead SAP SuccessFactors customers through their SuccessFactors implementation process. This includes:

  • requirements gathering & gap analysis between client requirements and standard SuccessFactors Employee Central solution

  • leading business process design

  • performing system demonstrations

  • facilitating customer workshops

  • performing system configuration

  • creating configuration workbooks and other appropriate documentation and oversee development for custom requirements

  • unit testing and supporting subsequent testing efforts and issue resolution

  • perform cutover activities and hyper-care/post-go-live support

  • Provide consulting services to the global organizations in HCM best practices and help clients to migrate to SAP HCM Cloud solutions

  • Translate business requirements into system configuration objects and create solution design for SuccessFactors Employee Management solution in compliance with the best practices

  • Keep abreast of new and relevant SAP releases and features and stay a certified expert in your respective area(s)

  • Lead and manage a project team including building and maintaining a delivery plan

  • Coordinate with other project team leads

  • The ideal candidate will possess the following characteristics and abilities:

  • Certified in SuccessFactors Employee Central Solution

  • Must have completed at least 4 end to end implementation (as a consulting lead)

  • Hands-on experience of all the Data Models and excellent knowledge of XML

  • Hands-on experience with MDF, foundation objects, associations, business rules and workflows

  • Expertise in translations and language packs for data models configuration and MDF

  • Preparation of test cases / test plans / test scripts

  • A passion for Human Resources, core data, HRIS, and SAP technology and excellent understanding of Employee Life Cycle Management process in global organizations

  • Excellent communication, facilitation, listening, and interpersonal skills

  • Commitment to quality and customer service

  • A desire to share knowledge with coworkers and customers

  • Strong organizational skills and ability to work independently

  • Can handle ambiguity and as applicable self-direct and guide others on logical next steps

  • Ability to gather, analyze, weigh inputs/evidence; evaluate issues and come to an unbiased conclusion and/or options; and provide a recommendation for a specific course of action

  • Keen attention to detail specifically when given direction, gathering requirements, listening to customers, documenting issues, and problem-solving

  • Capable of generating and introducing new ideas, concepts, or strategies

  • Ability to observe, infer and/or understand the perspective of others

  • Lead a team(s) to complete all deliverables and milestones on time

  • Leading and/or working with individuals and other groups to achieve common goals and articulate the steps required by each party

  • Ability to budget and manage to the time allocated for projects and goals and structuring schedules to minimize conflicts and maximize productivity

  • A desire to learn and understand new or unfamiliar technologies, tools, and concepts

  • Preferred Skills

  • Time-Off and EC payroll configuration and implementation experience

Required Technical and Professional Expertise

  • At least 5 years of HR/HRIS experience specifically with SAP technology

  • Active SAP SuccessFactors Certifications in Employee Central and 1 or more other modules

  • Experience leading multiple Employee Central (end to end) implementations

  • Excellent English language, oral and written communication skills

  • Expertise in related SAP HCM / SuccessFactors and related business processes including integration with related modules (Finance, SAP HCM, Employee Central, Time Management, Benefits, Compensation, Recruiting, Onboarding, ABAP, etc.)

  • Ability and willingness to travel occasionally, and only as needed

Preferred Technical and Professional Expertise

  • Professional SuccessFactors Employee Central Certification

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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