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FIS Global Sr. UX Designer in Boston, Massachusetts

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Cognitive Science

Travel Percentage :

1 - 5%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The centralized UX team is responsible for the user experience across all of Worldpay from FIS’s digital product portfolio. Specifically, you’ll be working on Pazien, a wholly owned subsidiary of FIS that aggregates billions of payment transactions and delivers interactive analytics which help improve a merchant’s bottom line. The Pazien team is small, agile, and very collaborative focused on delivering an outstanding customer experience for thousands of global customers.

What you will be doing:

  • Conduct the necessary research and analysis to become an expert in Worldpay’s customers, partners and the payments sector.

  • To understand, document and champion the end user, ensuring the project prioritizes and addresses their needs

  • To take full ownership of and build upon the product wireframes, to define the overall information architecture, user flows and user experience of the system for our end state portal vision

  • Deliver the corresponding UI visual designs, transitions and animations to a ‘best in class’ standard in harmony with the new Worldpay/FIS brand.

  • To validate design and usability hypotheses by building and testing prototypes on UserTesting.com.

  • To help ensure all design solutions align with Worldpay’s existing visual language and UX principles

  • To work closely with the product and project managers to prioritize and deliver features inline with the product roadmap

  • To support the development progress of the solution, collaborating closely with the engineering teams, local product team, business owners and technical leads

  • To maximize the ROI of any given feature by ensuring it is delivered in a clear, coherent manner and meets a pre-defined customer need.

  • To engage in UAT/QA testing to ensure builds and releases match the design specification supplied

  • To support the Global UX team with ad hoc requests and design assistance where required

  • To become a ‘go to’ product expert within the Worldpay portals domain

  • You will be working with: Product Managers, Global UX Design team, Project and Delivery Managers, Development/Engineering teams, Test team, Solution Architects, Business Analysts, Product Owners, Marketing team

What you bring:

  • Demonstrable experience in high-quality web products/portals/websites

  • Comfortable with full ownership of design specification and artefacts

  • Provide examples of improving business metrics through user centric product design

  • Familiar with Agile / Scrum dev environment

  • 6-8 years UX/UI experience

  • Flair for creating world class digital experiences

  • Ability to elicit business requirements and to translate them into innovative, creative digital solutions

  • Acute attention to detail

  • Excellent visual, verbal and written communication skills

  • Solid understanding and demonstrable application of UX design best practices

  • Competent at producing a range of artefacts from research to early prototypes to final, pixel perfect experiences

  • A rigorous approach to experience work, attentive to edge cases as well as happy paths

Added bonus if you have:

  • B2B product design background

  • Cross platform design (Native iOS, Android, Web apps)

  • Payments / financial product background

  • Product / UX / UI / Industrial design education background

  • Experience of evangelizing and instilling UX thinking within a large organization

  • Able to inspire / evangelize the value of good UX design to peers and senior mgmt.

  • Leadership

What we offer you:

  • Training across core financial, sales and FIS solutions

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  • A broad range of professional education and personal development possibilities – FIS is your final career step!

  • A competitive salary and benefits

  • A variety of career development tools, resources and opportunities

  • The chance to work on some of the most challenging, relevant issues in financial services & technology

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice (http://www.fisglobal.com/privacy) .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) supplement document available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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