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Travelers Insurance Company Sr. Learning Business Liaison in Boston, Massachusetts

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$92,600.00 - $152,700.00

Target Openings


What Is the Opportunity?

Under general direction, this position is responsible for partnering with management to assess and develop long-term planning strategies for a line of business, specialty line(s), program(s) or function(s). Develop and execute comprehensive training strategy and curriculum for a line of business, specialty line(s), program(s) or function(s). Responsible for the analysis, evaluation, and oversight of leadership and learning strategies to enhance leadership and technical capabilities throughout a line of business, program(s) or function(s). Partner with peers across organization to ensure consistency and alignment where appropriate. May strategize and prepare technical and/or leadership development operational plans and monitor overall results. Provide leadership/ management development in support of business initiatives to achieve/ exceed overall line of business results. This role may manage others.

What Will You Do?

  • Direct or oversee training strategies in program development, learning training methods, and/or curriculum design; may include areas involving technical training, enhancing leadership capabilities, professional/employee development (may include developing enriched talent development programs/tools).

  • Understands and remains apprised of line of business strategy and ensures learning solutions align with business strategies. Adjusts new and existing learning approaches to adapt to these strategies.

  • Monitors and analyzes overall training, providing direction and redirection to ensure learning effectiveness. If applicable, identifies, negotiates and approves vendor alternatives to emerging training needs; may manage vendor relationships. Responsible for measuring the impact of the learning process on business.

  • Coaches others and is responsible for influencing at various levels of the organization.

  • May establish and maintain affiliation with local colleges, universities and trade associations to identify opportunities for customized training, technical resources, research and on-campus facilities. May act as liaison to leverage collaboration with Corporate Training and Development.

  • Develop and maintain effective relationships with business partners at various levels of the organization.

  • Manage budget and expenses for line of business or program. Ensure all training solutions are cost effective.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • College degree preferred.

  • Typically has more than 7 years of professional experience of increasing responsibility.

  • Demonstrated experience managing a major program/function.

  • Expertise and experience in line of business or function.

  • Previous experience coaching, developing, and influencing others preferred.

  • Thorough understanding of business needs.

  • Ability to effectively present and communicate at various levels of the organization.

  • Strong influencing and collaboration skills.

  • Strategic thinker.

  • Ability to build and maintain strong relationships at various levels of the organization.

  • Exhibits flexibility.

  • Change agent.

  • Critical thinker.

  • Self-aware.

  • Exhibits courage, conviction and credibility.

What is a Must Have?

  • Minimum of 6 years of experience in respective line of business or function.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .