Massachusetts Jobs

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Technical Program Manager you will be a key member of the Project Management Office PMO leadership team and will influence the broader strategic and operational needs within the PMO. This position provides expert Program and Project leadership to plan manage and deliver all aspects of one or more large technical and complex cloud migration Programs/Projects crossing multiple disciplines. Key success factors for this role are a proven track record and passion for leading and delivering Programs and Projects on time on budget and to scope specifications. This is a senior PM role in a matirx management environment where strong leadership training and mentoring of less experienced PMs is required. The ideal candidate will have strong experience in leading program for large cloud migrations and a proven track record of working effectively in a matrix organization with multiple internal and external teams.

The Main Responsibilities

• Lead the end-to-end delivery of technical programs from initiation to closure ensuring on time completion

• Partner with engineering business and cloud provider teams to define program scope objectives and deliverables

• Create and maintain program roadmaps detailed project plans and status reports

• Identify assess and mitigate program risks and dependencies while resolving roadblocks proactively

• Manage program budgets resources and schedules ensuring alignment with organizational goals

• Facilitate communication between stakeholders and teams driving decision making and issue resolution

• Develop and implement program management best practices tools and templates

• Monitor program metrics and KPIs providing actionable insights to stakeholders

• Synthesize disparate information into clear recommendations actions and decisions

• Provide enterprise wide leadership in critical project solutions and negotiation

• Provide mentoring to team members

What We Look For in a Candidate

• Bachelors degree or equivalent education and related experience

• Familiarity with multicloud environments and hyperscaler ecosystems

• 10+ years of experience with enterprise IT transformations or cloud migrations

• Strong understanding of software development life cycle SDLC methodologies including Agile Scrum and Waterfall

• Experience with program management tools such as JIRA ADO Smartsheet or equivalent

• Proven ability to manage multiple programs simultaneously with high complexity and interdependencies

• Exceptional communication presentation and interpersonal skills

Preferred

• Masters degree with 8+ years of related experience

• PMP Certification Scrum Master Certification Advanced Project Management Degree Masters Cert

• Cloud certification in AWS Azure or GCP e.g. AWS Certified Solutions Architect Azure Solutions Architect Expert Google Professional Cloud Architect is highly preferred

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$117,156 - $156,450 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$123,210 - $164,280 in these states: CO HI MI MN NC NH NV OR RI

$129,080 - $172,100 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336212

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12/30/2024