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Santander US Sr. Associate, Operational Risk in Boston, Massachusetts

Sr. Associate, Operational Risk

Req ID: 2105447 Date posted 10/14/2021

The Sr. Associate, Operational Risk is responsible for the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: internal loss, external loss, risk assessment, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness, and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.

  • Analyzes, measures performance, monitors trends, defines limits according for Corporate Banking Op Risk exposures in accordance to Risk Appetite

  • Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense

  • Contributes to escalation, reporting, communication to Risk Governance Forums

  • Helps drive culture of risk awareness

  • Participates in the creation and delivery of OR business-tailored training

  • Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.

  • Bachelor's Degree: Business, Finance, Management, or equivalent field or equivalent work experience required

  • 9-12 years; Risk Management/Risk MIS, Financial Services industry

  • Ability to adapt and adjust to multiple demands and competing priorities

  • Ability to adjust to new developments/changing circumstances

  • Ability to convey a sense of urgency and drive issues/projects to closure

  • Ability to direct, train and guide peers, subordinates and management

  • Ability to effectively interact with the market, executive management and vendors

  • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed

  • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense

  • Advanced operational risk, process, and control validation and/or assessment skills

  • Excellent analytical, organizational and project management skills

  • Excellent written and oral communication skills., Knowledge of workflow/processes and risks/controls, including origination, underwriting, servicing, and collections/workout

  • Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment

  • Strong project management skills

  • Minimal physical effort such as sitting, standing, and walking

  • Brings out the best in each team member by consistently motivating and acknowledging peer contributions

  • Understands and leverages team dynamics

  • Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages Asks open-ended questions that encourage others to give their points of view

  • Ensures people receive the information they require, and brings the team together to share information

  • Ensures that all directs, and colleagues have appropriate knowledge of risk and the regulatory environment

  • Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management

  • Fully accountable for timeliness, completeness, quality of projects, processes, products and services

  • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks

  • Improves relationships between key individuals to achieve seamless cross-team workflow and positively impact results

  • Uses informal networks to gain support for ideas and projects

  • Keeps up to date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization

  • Can identify functional and organizational implications associated with major trends

  • Designs solutions to address industry activities that impact the organization

  • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary

  • Understands end to end processes across the organization and how processes are integrated

  • Has a practical knowledge of regulations impacting area supported

Primary Location: Boston, Massachusetts, United States

Other Locations: Massachusetts-Boston

Organization: Santander Bank, N.A.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

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