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Santander US Sr. Associate, Operational Risk in Boston, Massachusetts

Sr. Associate, Operational Risk

Boston, United States of America


The Sr. Associate, Operational Risk is responsible for the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: business risk assessment, internal and external loss analysis, new product/service/change management analysis, KRIs, scenario analysis / stress testing, training, awareness, communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.

  • Monitors and manages risk/exposure and compliance with the company's policies. Identifies, manages and reports on the company's risk areas. Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense.

  • Ensures adherence to the policies and procedures established by the company. Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.

  • Evaluates the adequacy and effectiveness of data, document retention, and monitors systems. Analyzes, measures performance, monitors trends, defines limits according for Operational Risk exposures in accordance to Risk Appetite.

  • Contributes to escalation, reporting, communication to Risk Governance Forums. Helps drive culture of risk awareness. Participates in the creation and delivery of OR business-tailored training.

  • Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business.


  • Education: Bachelor's Degree or equivalent work experience. Degree in Business, Finance, Management, or equivalent field preferred

  • Work Experience: 9+ years in Risk Management/Risk in Financial Services industry

  • Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. Knowledge of workflow/processes and risks/controls, including (if applicable): origination, underwriting, servicing, and collections/workout. Advanced operational risk, process, and control validation and/or assessment skills.

  • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies, and lines of defense.

  • Ability to direct, train and guide peers, subordinates, and management. Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to convey a sense of urgency and drive issues/projects to closure.

  • Ability to effectively interact with the market, executive management, and vendors. Ability to adapt and adjust to multiple demands and competing priorities.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Bachelor of Science (BS) English

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Consumer USA Inc.