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Merck Specialist, Discovery Sourcing Operations in Boston, Massachusetts

Job Description

This individual contributor role, with moderate oversight, will process the transactional activities associated with executing in vivo and in vitro studies at external contract research organizations (CROs) or collaborators, in support of Discovery, Pre-Clinical and Translational Medicine (DPTM).

  • This cross-functional support position will be directly accountable to the broader DPTM Operations team, and interface with benchtop Scientists and External Scientific Leads, Finance, and Procurement to ensure that Purchase Orders (POs) are generated to initiate external work, and that invoices are reconciled for payment in a policy-compliant manner.

  • The assignments of this position will extend to utilizing a suite of IT applications and financial systems to track open requisitions and monitor payments.

  • In addition, it is expected that the successful candidate will develop sufficient expertise in these tools and processes to be able to effectively troubleshoot issues, propose solutions for workflow improvements, and document best practices, including the authorship of Standard Operating Guidelines (SOGs).

Taking direction from the DPTM Operations team, based on input from the broader network of scientific and business stakeholders, the Operations Specialist will perform the following activities and exhibit the following collaborative behaviors:

  • Transactional support to enable execution of research studies at external CROs and collaborators

  • Ensure that project details for work done externally are appropriately captured in relevant IT systems and tracking tools (e.g. Ariba, SAP, Power BI)

  • Verify that contracts and agreements with outside parties are in place prior to initiating any work at external suppliers

  • Initiate Purchase Orders (POs) based on pre-defined scope of work and communicate to relevant stakeholders that work may proceed (e.g., Operations team, Finance, initiating scientists, and external suppliers)

  • Follow PO best practices through the lifecycle of each external project; maintain accurate records for all open POs, incremental invoices, monthly accruals, and close-out activities

  • Upon invoicing, verify project deliverables with initiating scientist and document status in audit-compliant manner, prior to triggering payment approvals

  • Promote and adhere to corporate policies, ensuring compliance and protection of company assets, completing due diligence activities (in vivo compliance) prior to initiating purchase orders, recognizing that this position is responsible for the handling of confidential and sensitive corporate information

  • IT Systems/Tools:

  • Develop subject matter expertise (SME) in all tools and workflows that support the sourcing process

  • Assist with DPTM forecasting/financial tracking and data analytics tools to monitor and ensure data integrity

  • Be able to troubleshoot tool or workflow issues associated with PO generation, invoice reconciliation and partner payments, engaging a network of stakeholders and partner to monitor and resolve these issues in a timely manner

  • Author and update SOGs, communicate best practices as they pertain to the sourcing PO and invoicing workflows

  • Seek to identify opportunities to improve the future state of sourcing workflows and tools in partnership with IT

  • Collaboration /Communication

  • Develop and foster effective working relationships with DPTM Operations team members and the broader Externalization Management Group (EMG), partnering on day-to day activities, and seeking to understand the roles and responsibilities of each team member

  • Get to know key contacts across the extended network of global cross-functional stakeholders involved in external project execution, knowing when to leverage their input and assistance

  • Take a customer service-minded approach to enabling the PO and invoicing activities, balancing the need to address emergent issues with other time sensitive project priorities

  • Seek to find win-win solutions to problems, taking time to understand the underlying variables, and negotiate to a mutually agreeable action plan

  • Keep stakeholders informed of the status and progress of transactions, especially where processing timelines may be extended

  • Manage existing working relationships with external stakeholders (e.g. CROs, academic institutions, regulatory agencies) as defined to support scientific/research activities

  • Be able to collaborate with external suppliers and internal stakeholders in flexible business hours given time zone differences

Required Experience and Skills:

  • Education: B.A./B.S. in Biology or related disciplines

  • Minimum of (2) years relevant pharmaceutical or research experience

  • Demonstrated ability to work effectively in a collaborative environment with a diverse cross-functional stakeholder group

  • Highly organized, with excellent attention to detail and follow-through

  • Proven track-record of being able to manage high volume of transactional work with efficiency and accuracy

  • Able to prioritize work effectively and contribute to larger project deliverables and departmental objectives

  • Comfortable working with IT tools and applications with proficiency in Excel and data analytics

  • Adept at both data entry as well as tracking and reporting outputs

  • Excellent communication skills, both verbal and written, with ability to craft presentations in a way that emphasizes key points and ideas

Preferred Experience :

  • Scientifically conversant in basic in vivo and in vitro biology and pharmacology principles, with prior laboratory experience with in vivo projects (animal studies)

  • Working knowledge of Ariba, SAP, and other financial systems

  • Experience authoring Standard Operating Guidelines/Procedures (SOGs, SOPs)

  • Prior experience working in an environment with responsibilities for managing confidential information

  • Proficient in Microsoft Teams, SharePoint, PowerPoint, PowerBI, Spotfire, PowerAutomate and other data manipulation tools

  • Experience contributing to process improvement efforts aimed at streamlining operations or business workflows


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.


Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE ($6687.htmld)

Current Contingent Workers apply HERE ($4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$83,100.00 - $130,900.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here ( .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Applicable


Not Indicated

Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 07/31/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R302765