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Highmark Health Social Determinants of Health Program Director in Boston, Massachusetts

Company :

Highmark Health

Job Description :

JOB SUMMARY

The job is responsible for key leadership with developing and administering Social Determinants of Health (SDoH) initiatives, to include but not limited to crafting and implementing SDOH strategies, building cross-sectoral collaborations, overseeing research and data-driven interventions, promoting policy that is supportive of Highmark’s SDOH strategic goals, and serving as a key subject matter expert across the enterprise. Working hand-in-hand with the appropriate executive leaders of SDOH and other teams across the Highmark enterprise, this position will drive the development and realization of segment-specific SDoH / Health Equity strategies into actionable services and programs, develop and execute evaluation frameworks to determine program effectiveness, develop policy and advocacy strategies that facilitate stakeholders’ ability to mitigate SDOH, and seek extramural fundraising efforts to expand SDOH programs in more communities, among others. Operating within a matrixed structure, this position requires expert navigation of indirect management and collaboration across multifaceted teams throughout the enterprise to achieve positive population health outcomes.

ESSENTIAL RESPONSIBILITIES

  • Design and manage SDOH programs and oversee programs and initiatives aimed at addressing social determinants and their impact on health. Establish metrics and evaluation methods to assess program effectiveness and adapt strategies accordingly.

  • Develop analytical frameworks, approach and methodology best practices to analyze SDOH programs. Consult with business owners to identify, clarify and resolve complex issues critical to the success of the initiative. Translate evaluation findings into actionable strategies and recommendations for the organization and its stakeholders.

  • Develop and promote SDOH education and training. Develop and facilitate training programs to build understanding and capacity around SDOH. Promote public awareness of SDOH and their impact on health outcomes.

  • Support program sustainability. Identify and pursue opportunities to increase funding to support SDOH community health initiatives and research activities. Support grant proposals, secure partnerships, and engage with potential funders to expand financial resources for community based SDOH initiatives.

  • Collaborate with internal and external stakeholders. Collaborate with internal departments, community organizations, policymakers, and other stakeholders to create comprehensive approaches to SDOH.

  • Other duties as assigned or requested.

EXPERIENCE

Required

  • 7 years of experience in social determinants of health, population health, provider transformation, and/or related experience

  • 4 years of Consulting Experience (external or internal) or equivalent combination of experience and advanced degree

Preferred

  • Extensive knowledge of health insurance and/or community-based organizations (CBO) operations

  • Experience in capability roadmaps and/or program management

  • Thorough knowledge of membership, rates, financial, economic and competitive data

  • Significant experience working across teams and managing relationships in a matrixed environment

  • Ability to support the planning, communication, and management of the enterprise strategy

  • Worked in value-based reimbursement (VBR) or population health

SKILLS

  • Understand health care industry trends and challenges

  • Strong knowledge of social determinants of health and their impact on population health

  • Capability to develop and implement evidence-based health initiatives that address identified health inequities

  • Strong emotional intelligence

  • Proactive in driving change and continuous improvement

  • Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights

  • Ability to lead cross-functional teams in complex projects and handle internal politics of change

  • Strong project leadership / project management skills

  • Able to work independently with little to no supervision

EDUCATION

Required

  • Bachelor’s degree in Business, public health, population health, health policy and/or related field OR related relevant experience and/or education as determined by the company in lieu of bachelor's degree

Preferred

  • Master's degree in Business, public health, population health, health policy or related field

LICENSES or CERTIFICATIONS

Required

  • None

Preferred

  • None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Occasionally

Lifting: up to 10 pounds

Occasionally

Lifting: 10 to 25 pounds

Never

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$108,000.00

Pay Range Maximum:

$201,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J261467

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