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The Data Development, Insights & Strategy team is a highly focused effort to lead digital-first execution and transformation at Red Hat leveraging data strategically for our customers, partners, and associates.

DDIS team is seeking a Senior Site Reliability Engineer (SRE) focused on Data as-a-service Infrastructure to join our team. We are looking for strong site reliability engineers to define, lead SRE practice for the next generation SaaS applications for the Red Hat data products at Cloud scale - warehouses, analytical and machine learning workloads. As an SRE, you will contribute to development and operations of our GitOps based infrastructure as code automation platforms to manage data services environments with a deep focus on aligning the product, processes, and policies. In this role, you will have an opportunity to influence the complex challenges of scale & security to develop, operate Red Hat data platforms. Also you will be partnering with Sales, Finance, Marketing focused domain teams across Red Hat and compliance and security stakeholders to deliver a secure SaaS platform for Red Hat and partner teams.

What you will do

• Manage, deploy, and operate cloud solutions at scale using the principles of Site Reliability Engineering

• Participate in the design and development of new features to enable Data 'as-a-service'

• Design and write automation software to provision, upgrade, monitor, and heal Data 'as-a-service'

• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions

• Define Service level Objectives, implement them along with runbooks

• Participate in product release cycles, deploying code to integration, staging and production environments, integrating with CI/CD tooling, monitoring and change management

• Interact with automated monitoring and healing infrastructure to ensure healthy environments

• Help and develop peers through knowledge sharing, mentoring and collaboration

• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes and remediating problems in our environment

• Participate in a follow-the-sun on-call rotation

• Contribute software tests and participate in peer review to increase the quality of our codebase

What you will bring

• 3+ years software engineering experience using object-oriented languages; Golang/Python are preferred

• 3+ years of experience develop, manage Infrastructure as code automation platforms - Terraform/Ansible is preferred

• 3+ years of experience in troubleshooting as-a-service offerings (SaaS, PaaS, etc.)

• 2+ years of experience with any of the public cloud services - AWS is preferred

• 1+ year of experience with Kubernetes

• Prior experience with Snowflake, Fivetran is a plus

• Superior communications skills and experience working directly with and presenting to stakeholders

• Ability to quickly learn new technologies and follow industry trends

• Excellent communication, presentation, and writing skills

The salary range for this position is $127,890.00 - $211,180.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.