Massachusetts Jobs

The Senior Project Manager provides coordination and communication, overseeing implementations, rollouts and other projects related to the Epic Electronic Medical Record (EMR) for Community Technology Cooperative (CTC), a subsidiary organization of C3. Main duties will include serving as a liaison between the new health centers joining CTC and the CTC team. A key focus will be supporting the health center aspects of the implementations. Additional duties include creating comprehensive plans for projects with operational and compliance significance, maintaining work schedules, organizing and participating in stakeholder meetings with health center leadership, performing certain administrative functions and activities, and ensuring all deadlines for certain projects are met. The Senior Project Manager reports directly to the Senior Program Manager. Responsibilities: Working with health centers to ensure the system meets their business needs in regards to the project deliverables and timeline Organizing resources within the organization and at the health centers Maintaining the scope, schedule, and quality of interdepartmental projects as assigned Supporting directors in setting clear expectations for analysts, including defining what they should do at each phase of the project Working closely with the Senior Program Manager and Directors to coordinate activities Ensuring that the health centers are engaged in projects as necessary by managing the Health Center Readiness project plan and regularly meeting with each center Supporting directors and analysts by providing guidance on project issues, key success factors of the project, and lessons learned Sharing with health centers the positive effects of innovation and system capabilities Reinforcing the importance of projects together with health centers and CTC leadership, and providing consistent communication to the analyst team Motivating and showing appreciation for the team Appropriately matching team member skills to team responsibilities Managing projects from an organizational perspective while attending to detailed tasks Assisting as a support contact for the health centers Identifying and troubleshooting issues, including escalating to the appropriate team members as needed Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software Maintaining regular communication with CTC leadership, including participating in weekly project team meetings Developing an understanding of health center operational needs to set the direction for the organizations workflows Reviewing the status of projects and issues on an ongoing basis with health center and CTC leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones Owning integrated efforts that span multiple applications (e.g. BCA, Cutover, HODs) Qualifications: Bachelors Degree 3-5 years of Epic experience in implementations PMP certification preferred