Massachusetts Jobs

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”) Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident. We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community. https://www.surveymonkey.com/r/FM68GFV Job Description: The Senior Manager of IT Infrastructure oversees the design, implementation, operation and maintenance of the Treasury’s IT infrastructure, including networks, servers, storage and security. The Senior Manager of IT Infrastructure reports to the Chief Information Office and manages a small team. The Senior Manager of IT Infrastructure must perform both hands-on engineering and administration as well as partner with and direct ITSM vendors to be successful. Responsibilities: * Manage the day-to-day operations of the Treasury’s IT infrastructure, including network management, server administration and storage management. * Identify priorities and develop goals for team. Manage projects and deliverables to deliver projects on schedule, on budget, and meet technological objectives. * Assess existing and emerging technologies and identify opportunities for infrastructure improvement. * Manage a small team including systems administrator and systems analyst. * Perform hands-on system engineering and administration duties as necessary including maintaining and updating existing and new systems and software. * Develop and maintain effective backup and recovery plans across the Treasury’s different technology platforms. * Lead critical incident response for infrastructure issues. Drive root cause analysis. * Manage and monitor licensing and hosting agreements, hardware and software needs. * Ensure the Treasury meets all mandated security and compliance standards such as Treasury and Mass IT security policies, regulations, guidelines. * Partner with and manage the Treasury’s key technology support vendors, including EOTSS, ITSM vendor, and Networking and Telecommunications support vendor. * Manage, prepare and update systems documentation. Technologies Managed: * Windows Active Directory, including multi-site topology, LDAP, DNS * Microsoft Windows Server, versions 2012 through 2022 * AWS; * EC2 virtualization * FSx, S3 storage, storage gateways, virtual tape interfaces * Backup and replication from onsite to AWS * AWS architecture including use of security groups * VMWare vSphere version 7 * Dell RecoverPoint for Virtual Machines * Dell VxRail hyper-converged hardware platforms * Networking including switches, routers, firewalls, WIFI, DHCP; * The Treasury has a vendor which performs most hands-on network management. * Arcserve backup software * UPS systems and power management * ManageEngine Endpoint Central and ServiceDesk Plus Qualifications: * 15 Years of network and systems engineering and administration experience * Proficiency with the technologies listed under Technologies Managed or their equivalent * Demonstrated ability to manage a small team * Demonstrated project management skills * Demonstrated ability to communicate effectively and professionally both orally and in writing, including the ability to explain technical concepts to a variety of audiences * Excellent analytical and troubleshooting skills * Strong organizational and time management skills with exceptional attention to detail * Strong desire to learn and develop new skills * Relevant industry-accepted certifications a plus * Ability to be on-call for major events and issues Physical Requirements: * Ability to lift up to 10lbs * Ability to sit for extended periods of time Hybrid Work Environment: All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury’s culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 3-8 weeks of employment. The hybrid work environment will consist of a minimum of two (2) days in the office each week, with one of these days being either a Monday or a Friday. There will be an additional (1) day in the office per month for a mandatory in person department meeting. Hybrid work arrangement is based on business needs of the department. Job: Information Systems and Technology* *Organization: Off of State Treas & Rec Genrl *Title: *Senior Manager of IT Infrastructure Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 250002SI