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Children's Hospital Boston Senior Manager Computing Platforms in Boston, Massachusetts

56138BRTitle:Senior Manager Computing PlatformsDepartment:Information Services-Technical ServicesAutoReqId:56138BRStatus:Full-TimeStandard Hours per Week:40 Job Category:Information TechnologyJob Posting Description:At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Senior Manager Computing Platforms shall be responsible for:

  • Managing technical teams in implementing and supporting MS Windows and Unix systems, storage systems, VMware platform, and associated technologies.

  • Managing teams in supporting the computing environment to ensure system availability. Plans software upgrades and manages technology refresh program.

  • Working collaboratively across other organizations and aligns work across managers. Resolves complex problems affecting a broad range of technical and managerial issues.

  • Interviewing, selecting, promoting and conducting performance reviews of Managers. Reviewing and approving subordinate performance evaluation and merit increases. Developing and motivating staff to ensure productivity. Mentoring managers and when necessary, recommending corrective action and/or discharge in accordance with Hospital policy.

  • Managing the relationship between the hospital and key vendors to maximize the service and effectiveness for the Hospital.

  • Preparing and recommending department operating and capital budgets. Managing approved budget for area of responsibility.

  • Striving to improve processes and overall staff productivity. Recommends policies and procedures as needed.

  • Identifying and implements new technologies and new ways of doing things to reduce costs, improve performance, improve service or improve system availability.

  • Keeping abreast of research and development in the information systems industry through reading publications, attending appropriate conferences, and information exchanges with vendors and other healthcare providers.

In order to qualify you must have:

  • A Bachelor’s degree in business or technical field

  • Eight years of relevant experience leading an IT service delivery organization managing multiple teams and demonstrated skill in commutating up, down and across the organization.

  • Proven ability leveraging a thorough technical expertise and experience designing, implementing, and managing technology solutions, including Compute, storage and virtualization.

  • Experience guiding technology teams in driving innovation in pursuit of improving business and clinical outcomes.

  • Demonstrate strategic thinking in defining emerging strategies to improve system uptime and limit unplanned interruptions.

  • Technical abilities should include developing a reliable metrics for measuring team performance while ensuring strategic capacity planning.

  • Proven ability identifying security vulnerabilities and a plan to eliminate them with strategic broad-based solutions that increase data safety.

  • Communication skills must include the ability to embrace input from others and present clearly to administrative and health care staff.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children’s Hospital offers competitive compensation and unmatched benefits.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Office/Site Location:BostonRegular, Temporary, Per Diem:Regular