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Humana Senior, IT Product Owner(CIAM) in Boston, Massachusetts

Become a part of our caring community and help us put health first

The Senior IT Product Owner (PO) role is responsible for managing and communicating the vision and roadmap for products to the Consumer Identity Access Management (CIAM) Scrum team by defining user stories and prioritizing product backlog. The Product Owner represents the voice of the customer to the team and should articulate WHAT is to be delivered but leave it to the team to determine the HOW. The role drives value to the business by building and maintaining a product backlog in collaboration with stakeholder and delivery teams. The PO owns the articulation and prioritization of backlog in small increments of value that can be delivered by their team in 2-week iterations.

The Product Owner is expected to be knowledgeable on the CIAM product and underlying platforms that the delivery teams are supporting. They should have a solid understanding of Identity and Access Management and consumer IAM work area professional concepts/standards, regulations, strategies, and operating standards.

The Senior IT Product Owner (PO) role is responsible for managing and communicating the vision and roadmap for products to the Consumer Identity Access Management (CIAM) Scrum team by defining user stories and prioritizing product backlog. The Product Owner represents the voice of the customer to the team and should articulate WHAT is to be delivered but leave it to the team to determine the HOW. The role drives value to the business by building and maintaining a product backlog in collaboration with stakeholder and delivery teams. The PO owns the articulation and prioritization of backlog in small increments of value that can be delivered by their team in 2-week iterations.

The Product Owner is expected to be knowledgeable on the CIAM product and underlying platforms that the delivery teams are supporting. They should have a solid understanding of Identity and Access Management and consumer IAM work area professional concepts/standards, regulations, strategies, and operating standards.

Responsibilities include:

  • Collaborate with the CIAM Product Manager, customers/stakeholders, and dependent/diverse teams to align on priorities, set commitments and prioritize the backlog.

  • Engaging the team daily, breaking down features into stories, and refine and prioritize work in the team’s backlog.

  • Facilitate planning activities and sessions (sprint and PI)

  • Participate in scrum events like daily stand-up, grooming, sprint planning, retrospectives.

  • They own messaging of status and health of the CIAM team’s delivery ensuring that the work meets the customer’s needs.

  • Follow established guidelines/procedures. As needed, make decisions in ambiguous situations and require minimal direction.

Use your skills to make an impact

Required Qualifications

  • Bachelor's degree

  • 5+ years of technical experience

  • 3+ years of Product Owner and/or equivalent technical experience with managing consumer-based identity and access control platforms

  • Excellent interpersonal skills with the ability to manage, influence, negotiate and collaborate with a variety of stakeholders with often conflicting priorities and requirements.

  • Self-motivated and able to work in a fast-paced environment.

  • Demonstrated knowledge and experience in technical design and practical implementation of IT solutions.

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • ForgeRock highly preferred

  • SAFe Product Owner/Product Manager Certification

  • Working knowledge of cyber security concepts, cloud and tools including Identity Access Management (IAM).

  • Experience delivering solutions in both a traditional waterfall and agile environment.

  • Significant experience using Azure DevOps, Jira, or other work management tools.

  • Comfortable with ambiguity and facilitating discussions to explore the best possible solutions and possess the ability to lead.

  • Excellent communication and presentation skills.

Remote/WAH requirements:

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$102,200 - $140,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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