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Wolters Kluwer Senior Inside Sales Representative - (Account Manager - Mediregs) in Boston, Massachusetts

The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution of the Wolters Kluwer Legal & Regulatory sales strategy. You will be responsible for building and maintaining effective long-term relationships and ensuring a high level of satisfaction with your clients.

Work with Healthcare Providers, Payers, Consultants, Insurance Companies, Corporations and State/Local Government Agencies to sell and maintain Wolters Kluwer Healthcare Regulatory & Coding Solutions.

This position will work from a remote office and can be based anywhere in the U.S.

Essential Duties and responsibilities

  • Negotiate contracts and close agreements to maximize profits

  • Manage a portfolio of accounts to achieve long-term success

  • Own and coordinate all sales activities

  • Serve as the lead point of contact for all customer account management matters

  • Manage regular communications with customers to ensure needs are met, address account problems/concerns and or suggestions.

  • Build and maintain strong, long-lasting client relationships

  • Proactively pursue step-up sales to existing customers to ensure that the subscription levels support customer usage.

  • Work with paired Account Executives to ensure customer success, retention and to identify new business opportunities

  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

  • Track and analyze sales statistics based on key quantitative metrics

  • Leverage extensive industry, product, and customer knowledge to ensure customer satisfaction, drive customer usage, and attain/surpass renewal rate goals.

  • Utilizes sales tech stack including,, ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales & retention workflow

  • Maintains current records within in accordance with company policies and expectations

  • Ability to network, acquire internal referrals, and expand network of contacts within each assigned account

  • Performs other duties as assigned by supervisor


  • Bachelor's Degree in Business or related discipline or equivalent experience


  • Proven track record of exceeding sales and retention targets

  • Experience in the healthcare market preferred

  • Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry.

  • Strong people skills, including the ability to partner both internally and externally

  • Ability to manage own territory/account and monitor resources accordingly

  • Closing skills

  • Demonstrated experience conveying value proposition to clients

  • Excellent presentation skills

  • Intermediate to advanced Microsoft Office Suite knowledge and experience (Word, Excel, PowerPoint, and Outlook).

  • Experience utilizing Customer Relationship Management software.

Other Knowledge, Skills, Abilities or Certifications:

  • Previous experience with – Preferred

  • Previous experience with – Preferred

  • Previous Account Management experience with a cloud based/SaaS solution - Preferred

Travel requirements

  • Some domestic travel required <10%

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.