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Job Description

Senior Director, Program Management – Hospitality Consulting

Location: United States

Travel: 25%

No visa sponsorship is available for this position.

As a recognized leader in Oracle Hospitality solutions, this senior-level program management role offers the opportunity to drive innovative, high-impact solutions across the industry. With broad autonomy, you’ll be at the forefront of guiding the seamless implementation of integrated business solutions that not only meet but exceed customer expectations. Your ability to deliver on-time, on-budget, and with top-notch quality will directly shape the success of our customers and Oracle’s reputation in the marketplace.

In this dynamic position, you’ll analyze business needs, ensuring that Oracle’s solutions align with customer objectives by blending industry-leading practices with deep product knowledge. You’ll leverage Oracle’s methodologies and policies to minimize risks while ensuring contractual obligations are met, ultimately leading to customer satisfaction. As an influential figure, you'll frequently work at the cutting edge of technology and innovation. You may oversee multiple projects, phases, or tracks within a program, driving progress and making data-driven decisions.

You’ll proactively identify and resolve complex challenges, offering creative and strategic solutions. As a thought leader and trusted advisor, you will have a direct impact on the most difficult customer decisions and transformation efforts. By building strong relationships, you’ll ensure that all deliverables meet customer needs and exceed expectations. You will also collaborate with Oracle’s diverse business lines, partners, and third-party vendors to ensure the overall success of the program. Your expertise will be essential in supporting business development efforts, particularly by providing invaluable domain knowledge.

This role involves managing high-complexity, large-scale programs, requiring both strategic vision and attention to detail. Your leadership will be instrumental in shaping Oracle’s continued growth and success in the marketplace.

Key Responsibilities:

• Lead innovative solution implementation with a significant industry impact, ensuring the delivery of high-quality, on-time solutions.

• Analyze and align business needs with Oracle’s offerings, utilizing best practices and deep product knowledge.

• Apply Oracle’s methodologies and policies, minimizing risks while ensuring contract compliance and customer satisfaction.

• Manage multiple projects, tracks, or phases within the program, recommending enhancements to meet complex customer needs.

• Provide strategic leadership to high-performing teams on challenging projects, driving thought leadership and influence in customer decision-making.

• Collaborate closely with all Oracle business units, partners, and third-party vendors to ensure successful program delivery.

• Enable business development by sharing expertise and providing valuable domain insight.

• Oversee the scope and complexity of large-scale, high-stakes programs.

Qualifications:

• 10+ years of experience in project management, with a proven track record of successfully leading complex application/software and hardware/technology projects.

• 5+ years of experience managing projects with increasing complexity, including leadership of teams and managers.

• Expertise in managing large-scale, complex programs with multiple stakeholders.

• Strong interpersonal skills and demonstrated success in building and managing customer relationships.

• Deep knowledge of Oracle Hospitality solutions or similar enterprise SaaS platforms.

• Comprehensive understanding of SaaS, PaaS, and IaaS best practices with the ability to apply them strategically.

• Exceptional influencing, negotiation, and stakeholder management skills.

• Undergraduate degree (or equivalent experience) required; additional certifications or qualifications a plus.

• Willingness and ability to travel as needed.

Ideal Candidate:

• Highly motivated with a passion for exceeding customer and company expectations.

• Proficient in managing matrixed teams and working in cross-functional environments.

• Able to navigate complex organizational structures and drive business transformation.

• A proven track record in successfully delivering large-scale programs with high stakes and industry-wide impact.

Career Level - IC5

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer