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Danaher Corporation Senior Consultant in Boston, Massachusetts

IDBS is a leading global provider of advanced software for research and development organizations to securely capture, manage, share, and exploit structured and unstructured data. IDBS’ software platform powers process design and execution while delivering deep insights that drive innovation. By enabling our customers to deliver high-quality therapeutics to patients faster and more cost effectively, IDBS is accelerating biopharmaceutical development into the digital age. Our customers trust us with their data so they can get back to what they do best: science that betters lives.

IDBS is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Role Summary

The Senior Consultant is a billable resource on the Global Professional Services (GPS) team. This individual will be responsible for ensuring that IDBS customer happiness is maximized in relation to use and deployment of IDBS’s cloud-based software by providing consulting, training and technical services support.

Core Responsibilities

  • Provide product and project delivery following a set project plan and in line with a Statement of Work (SOW) document

  • Engage with customers, understand what they want to do, and implement those requirements in IDBS products

  • Coordinate activities with project managers and customers

  • Provide mentorship and support to junior staff

  • Produce accurate estimates for creation of SOW documents

  • Meet or exceed customer expectations throughout the project delivery process

  • Capture, interpret, and report on customer requirements and documentation

  • Provide application testing for new and existing product features

  • Understand and adhere to IDBS Quality Management Systems (QMS) and Agile working methodologies in all project delivery activities

  • Establish business cases on behalf of customer improvement requests

  • Perform business analysis consulting

  • Travel when needed to perform role, with an expectation of about 30% travel with flexibility to support the customer

Requirements

  • Bachelors level qualification, or equivalent in a life sciences, engineering, computer science, or similar scientific and/or technical subject area plus a minimum of 2 years applicable experience

  • Proven software skills/aptitude with Microsoft Office experience

  • Experience with programming tools and Oracle (administration and coding) preferred

  • Flexible and willing to work within constantly evolving priorities

  • Collect, interpret, and/or analyze sophisticated data and information

  • Excellent commercial astuteness

  • Successful delivery of large, complex projects

Best Team Wins! #imaginedifferent

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

#LI-LM1.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.

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