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J&J Family of Companies Senior Analyst OTC Business Process Enablement (Multiple Openings) in Boston, Massachusetts

Senior Analyst OTC Business Process Enablement (Multiple Openings) - 2406185271W


Johnson & Johnson MedTech is recruiting for a Senior Analyst OTC Business Process Enablement, located in Raritan, NJ, Raynham MA. Remote work options within the US may be considered on a case-by-case basis and if approved by the Company.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

As part of the Capabilities OTC Business Process Enablement organization, this role will support changes related to process improvements, enhancements, and break/fix solutions on the Order to Cash system. They will be responsible for testing, performing root cause analysis and resolution of process issues that impact the Medical Technology franchises.

Key Responsibilities:

  • Lead moderate size projects applying business knowledge, system expertise, strong decision-making skills and project management skills.

  • Serve as a subject matter expert with multi-functional team members for Medical Technology OTC processes, answering inquiries, resolving issues, and providing status updates to the impacted business partners and IT teams.

  • Maintains a balance between business needs and strategies within IT standards to guide well-informed decisions.

  • Accountable for change management, communications, and partner alignment in support of process improvements, break/fix solutions and approved system improvements

  • Collaborate with commercial, supply chain, compliance, and IT organizations to develop end to end strategic solutions and root cause analysis.

  • Developing and maintaining business process flows managed within the OTC platform.

  • Attend project status review and system change reviews for requirements gathering and scope definition.

  • Lead and coordinate support of business simulation and user acceptance testing.



  • Bachelor's Degree is required. A Bachelors Degree in Supply Chain, IT or related field is preferred.

Experience and Skills:

  • A minimum of 4 years of related work experience is required.

  • Experience in testing methodology is preferred.

  • Knowledge of CSV, SOX, and GxP compliance requirements is required.

  • Project leadership experience is required.

  • Experience in SAP Sales & Distribution Module is preferred.

  • Medical Devices sector knowledge is preferred.

  • Demonstrated use of continuous improvement tools and methodology such as, Process Excellence, LEAN, and project management, to evaluate, challenge, and optimize business processes is preferred.

  • May require up to 10% domestic travel.

The anticipated base pay range for this position is $76,000 to $121,900.

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

This job posting is anticipated to close on [05/15/2024]. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, long-term incentive, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

For additional general information on Company benefits, please go to:

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

Primary Location NA-US-New Jersey-Raritan

Other Locations NA-United States, NA-US-Massachusetts-Raynham

Organization DePuy Synthes Sales, Inc. (6032)

Travel Yes, 10 % of the Time

Job Function Deliver Excellence

Req ID: 2406185271W