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LogMeIn, Inc. Senior Analyst, Global Business Operatio in Boston, Massachusetts

Location: Remote (US) Location: Boston, MA, US Location: London, EN, UK Job Description Global Business Operations is a cross-functional discipline that works closely with Marketing, Sales, Customer Care, and Finance. As a member of the Acquisition & Onboarding analytics team, the Senior Analyst will work directly with LogMeIn's senior leaders to deliver high impact data-driven insights that drive the success of the entire business. RESPONSIBILITIES Conduct data analysis in support of day-to-day business performance as well as monthly and quarterly business reviews with LogMeIn's senior management team Partner with Marketing, eCommerce, Sales, Customer Care, and Finance to make data-driven recommendations to allocate budget and investments establish and achieve targets for go-to-market KPIs Measure and report on performance to targets and identifies root cause drivers of variances Presents technical findings to non-technical audiences; translates complex quantitative data into succinct actionable insights Works with members of multiple departments to understand processes and data/reporting requirements Responds quickly to ad hoc analytic requests common in a fast-paced, data driven environment Lead or participate in strategic projects as needed (e.g., customer research; market research, etc.) Design and analyze primary and secondary research to develop insights about our customers' needs and market trends QUALIFICATIONS Passion for solving tough problems in creative ways Exceptional quantitative and data analysis skills, including experience analyzing SaaS metrics and financial data Exceptional verbal and written communication skills, especially the ability to make persuasive arguments and tell compelling stories using data High emotional intelligence-building relationships and influencing peers is essential Comfort working with ambiguity in dynamic situations Strong project management skills Proficiency in Excel and PowerPoint 5+ years prior experience in business operations, analytics, management consulting, finance, marketing, or market research preferred Experience with Tableau and/or statistical software like SPSS, Python, or R preferred but not required