Massachusetts Jobs

The Climate Equity & Impact team is hiring! If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD as a Scheduler. Come make a meaningful impact and be part of a legacy that shapes positive change in Greater Boston. Key Responsibilities Ensure that clients are correctly scheduled for building assessments and post-work installation inspections. Schedule, update, confirm, and cancel client?s appointments. Answer Client questions regarding their service appointment. Provide instructions to clients, ensuring that they are prepared for their service appointment. Give need-to-know information to clients. Courteously receive incoming telephone calls and take messages as needed. Schedule referral appointments and follow-ups. Verify client details and inform clients of any uncovered fees. Organize the scheduling calendar and ensure appointment calls are scheduled for an appropriate amount of time. Skills, Knowledge and Expertise A Minimum of a high school diploma or equivalent and up to 12 months of experience is required. Good communication skills by phone and email are required. Proficient with Microsoft Applications. Flexibility, initiative, and ability to work in a team required. Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds. Why Work Here Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change. Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration. Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies. Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans. A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community\'s most vulnerable. Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.