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Cervello Inc Salesforce Functional Lead - ALL REGIONS in Boston, Massachusetts

Cervello is seeking an innovative and passionate Functional Lead to join our growing Salesforce practice. The Functional Lead is responsible for working with clients to design and configure the solution, based on client needs, while managing overall aspects of the project.

The job responsibilities are as follows:

  • Conduct weekly client status meetings, create and manage project timeline, as well as other project management activities

  • Lead work sessions with customers and other team members to understand needs, define requirements and business processes.

  • Lead work sessions to design and prototype the application based on client needs.

  • Configure and Customize Sales, Service, Community, and Marketing Cloud applications

  • Analyze data, create field mappings, and execute data migration.

  • Assist in creation of use and/or test cases and facilitate or participate in system test.

  • Design and deliver end user training.

    Required Skills/ Experience:

  • Bachelor’s degree required in Business, MIS, Computer Science, or related field of study.

  • Certified in at least one of the following: Sales Cloud Consultant, Service Cloud Consultant, or Platform Developer I.

  • Strong customer facing and verbal communication and written skills.

  • Experience and understanding of Agile Project Methodologies.

  • 3-5 years’ experience administering and/or developing on including:

  • Managing user set up, profiles, roles, and sharing settings.

  • Customizing Standard and Custom objects including fields, page layouts, and record types.

  • Creating and managing workflow rules, data variations, and object customizations.

  • Creating and maintaining reports and dashboards.

  • Importing and exporting of data.

  • Solid understanding of sales, service, and marketing processes and industry best practices to adequately understand client needs and provide guidance.

  • Proven knowledge of the software and systems development life cycle; experience with enterprise-level integrations involving business-critical systems.

  • Experience integrating with Salesforce API is a plus.

  • Experience developing and deploying custom end user systems. Ability to provide guidance on implementation best practices.

  • Experience coaching and managing team members.

  • Excellent analysis and problem-solving skills and ability to think through problems creatively.

  • Experience working with and/or managing both onshore and offshore development teams.

  • Experience working within a dynamic team environment and independently

    ABOUT US: OUR WORKPLACE IS FUN AND FAST-PACED: We are Cervello. We believe in the power of connected data. We are laser focused on helping organizations harness the interconnectedness of digital, data and decision-making. We are problem solvers and builders focused on helping our clients win with data. Our culture is cool and innovative. Our environment is casual and conducive to collaboration and problem solving. We take our work seriously but not ourselves. It’s the perfect balance of freedom and accountability. If you want to be part of something great – join us!

    Equal Employment Opportunity and Nondiscrimination Cervello prides itself on providing a culture that allows employees to bring their best selves to work every day. Our people can feel comfortable, confident, and joyful to do great things for our firm, our teams, and our clients. Cervello aims to build diverse capabilities to help our clients solve their most mission critical problems. Cervello is committed to building a diverse, unbiased and inclusive workforce. Cervello is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in analytics and consulting are encouraged to apply.

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